Technical Writer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank National Association Member FDIC. We are the leading digital marketplace bank in the U.S. having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future and our team is committed to making that a reality. Join the Club!
About the Role
As a Technical Writer youll be at the heart of operational excellencetranslating complex concepts into clear actionable content that supports front-line associates across multiple lines of business and products. Youll lead documentation efforts that span SOPs policies and communications while managing a unique program within the Content Operations space.This role offers the opportunity to collaborate with enterprise partners like Product Compliance Legal and regularly engage with senior leadership. Youll thrive here if youre a self-starter who enjoys working in a fast-paced evolving environment and youre excited about using AI and modern tools to drive efficiency clarity and innovation in how we communicate.
What Youll Do
Turn complex financial and technical concepts into clear easy-to-understand documentationlike SOPs policies release notes and customer communications.
Create content that supports operations across multiple products and reflects how things actually work for our front-line teams.
Lead a unique program within the Content Operations space shaping how content is created maintained and delivered across the organization.
Partner with cross-functional teamsProduct Legal Compliance Business Analysts and moreto gather insights and ensure alignment.
Collaborate with business owners and senior leaders to ensure documentation supports both strategic goals and day-to-day operations.
Coordinate and lead meetings with SMEs and stakeholders to gather information and drive clarity.
Use tools like Confluence Cloud JIRA and Workfront to manage projects and keep everything organized (Workfront experience is a plus but not well help you get up to speed).
Explore how AI and emerging technologies can help us work smarter and improve the quality of our content.
Continuously look for ways to improve how we work togetherrefining processes and making collaboration smoother across teams.
Share your work openly and provide thoughtful feedback to colleagues to help raise the bar for everyone.
Write with empathy and clarity always keeping the needs of our front-line associates front and center.
About You
Bachelors degree with 3 years of technical writing experience (1 years in financial services preferred).
Strong written communication and time management skillsable to balance high-quality standards with tight deadlines.
Detail-oriented with a systematic approach to writing and editing.
High-energy positive and flexible team player who thrives in collaborative environments.
Comfortable working independently in a dynamic fast-paced setting.
Experience with Confluence Cloud JIRA Workfront and graphic editing tools.
Portfolio of original content demonstrating your ability to communicate clearly to diverse audiences.
Work Location
Lehi Utah
The above locations are eligible offices for this locations have been determined to foster in-person collaboration with this roles team or the related business lines. We utilize a hybrid work model and our teams are in-office Tuesdays Wednesdays and -person attendance is essential for this roles success and remote placement will not be offers relocation based on actual job level.
Time Zone Requirements
Primarily MT
While the position will primarily work local hours LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
Monthly/quarterly/as needed travel to LendingClub offices and/or other locations as needed.
Compensation
The target base salary range for this position is . The base salary of the role will be determined by job-related knowledge experience education skills and location. Base salary is just one part of LendingClubs Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance employee performance and eligible earnings).
Were creating new financial services solutions for our members based on fairness simplicity and heart and we treat our employees the same way. We offer a competitive benefits package that includes medical dental and vision plans for employees and their families 401(k) match health and wellness programs flexible time off policies for salaried employees up to 16 weeks paid parental leave and more.
#LI-Hybrid
#LI- SS1
LendingClub is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
