Dealership Sales BDC Manager

Thornton, CO - USA

Yearly Salary: $ 100000 - 150000

Posted on: 09-10-2025

Vacancies: 1 Vacancy

Job Summary

Job Summary: The BDC Manager is responsible for managing a team of sales representatives who handle inbound and outbound calls internet leads appointment scheduling and follow-ups. This role requires strong leadership communication and process management skills to ensure the team consistently meets performance goals.

Compensation $100000 - $150000/yearly

Benefits

401K
Health
Dental
Vision
Supplemental Insurance
FSA
Sick time accrues immediately
Paid vacation after a year
Employee pricing on vehicles and services
Discount on parts
Opportunity for growth

Key Responsibilities

Manage and motivate a team of sales representatives to meet or exceed lead response appointment and conversion goals.
Monitor CRM and lead management systems to ensure timely responses and follow-up.
Train and coach staff on best practices for phone text and email communications with customers.
Collaborate with the Sales Department to ensure a seamless customer experience.
Analyze performance data and generate reports to track department success.
Develop and implement scripts workflows and processes to improve lead handling and customer engagement.
Handle escalated customer concerns and ensure customer satisfaction.
Assist in marketing campaigns and promotions to increase lead traffic.

Qualifications

2 years of experience in a Sales BDC or customer service management role preferably in the automotive industry.
Strong leadership and team-building abilities.
Excellent communication and interpersonal skills.
Proficiency with CRM systems (e.g. VinSolutions ELEAD DealerSocket) and Microsoft Office Suite.
Goal-driven with the ability to analyze data and adjust strategies accordingly.
Highly organized and detail-oriented.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Application deadline is 11/30/2025.

Required Experience:

Manager

Job Summary: The BDC Manager is responsible for managing a team of sales representatives who handle inbound and outbound calls internet leads appointment scheduling and follow-ups. This role requires strong leadership communication and process management skills to ensure the team consistently meets ...

Compensation $100000 - $150000/yearly

Benefits

401K
Health
Dental
Vision
Supplemental Insurance
FSA
Sick time accrues immediately
Paid vacation after a year
Employee pricing on vehicles and services
Discount on parts
Opportunity for growth

Key Responsibilities

Manage and motivate a team of sales representatives to meet or exceed lead response appointment and conversion goals.
Monitor CRM and lead management systems to ensure timely responses and follow-up.
Train and coach staff on best practices for phone text and email communications with customers.
Collaborate with the Sales Department to ensure a seamless customer experience.
Analyze performance data and generate reports to track department success.
Develop and implement scripts workflows and processes to improve lead handling and customer engagement.
Handle escalated customer concerns and ensure customer satisfaction.
Assist in marketing campaigns and promotions to increase lead traffic.

Qualifications

2 years of experience in a Sales BDC or customer service management role preferably in the automotive industry.
Strong leadership and team-building abilities.
Excellent communication and interpersonal skills.
Proficiency with CRM systems (e.g. VinSolutions ELEAD DealerSocket) and Microsoft Office Suite.
Goal-driven with the ability to analyze data and adjust strategies accordingly.
Highly organized and detail-oriented.

Required Experience:

Manager

Key Skills

Accounting Software
Time Management
Accounts Administration
Accounts Receivable
Accounts Reconciliation
Administrative Skill
Leadership skills
Accounting & Finance
Accounts Management
Communication
Analysis Skills
Relationship Management
Team Player Spirit
Budgeting Skills
Accounts Payable

Apply Now

About Company

O'Meara Volkswagen

We are a 4th generation, Colorado family owned and operated auto dealer group, including O'Meara Ford, O'Meara Volkswagen and O'Meara Buick GMC, all at I-25 and...

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