Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.
What We Offer
Location:
BangaloreIND
Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
Key Responsibilities
- Serve as partner with multiple sub-orgs within function BU or smaller country
Oversees support services to GIS customers for IT Infrastructure function. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.
Handling complex Incidents and outages which are escalated from other team members and responsible for executing critical changes as per standard operating procedures and change management as technical subject matter expert.
Completes root cause analysis of outages or incident trends. Approves preventative actions.
Functional Knowledge
- Demonstrates depth and/or breadth of expertise in own specialized discipline or field
Business Expertise
- Interprets internal/external business challenges and recommends best practices to improve products processes or services
Leadership
- May lead functional teams or projects with moderate resource requirements risk and/or complexity
Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impact
- Impacts the achievement of customer operational project or service objectives; work is guided by functional policies
Interpersonal Skills
- Communicates difficult concepts and negotiates with others to adopt a different point of view
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes 10% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices...
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.
What We Offer
Location:
BangaloreIND
Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
Key Responsibilities
- Serve as partner with multiple sub-orgs within function BU or smaller country
Oversees support services to GIS customers for IT Infrastructure function. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.
Handling complex Incidents and outages which are escalated from other team members and responsible for executing critical changes as per standard operating procedures and change management as technical subject matter expert.
Completes root cause analysis of outages or incident trends. Approves preventative actions.
Functional Knowledge
- Demonstrates depth and/or breadth of expertise in own specialized discipline or field
Business Expertise
- Interprets internal/external business challenges and recommends best practices to improve products processes or services
Leadership
- May lead functional teams or projects with moderate resource requirements risk and/or complexity
Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impact
- Impacts the achievement of customer operational project or service objectives; work is guided by functional policies
Interpersonal Skills
- Communicates difficult concepts and negotiates with others to adopt a different point of view
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes 10% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
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