Order Entry

Guadalajara - Mexico

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

We are a sustainable company engaged to the values of Excellence Innovation Collaboration Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet today and for future generations.

We are looking for your talent join our team and start your journey today!

BASIC PURPOSE AND FUNCTION: Provide support for MX Climate CSR group with standards not less than Excellent while working within the policies and procedures of the company.

PRIMARY DUTIES AND RESPONSIBILITIES:

Order entry support across Gdl Customer Service team. Process daily customer quotes and firm orders thru the following Order Entry options: Oracle and JDE

Filing Customer Profiles for new orders quotations and shipments based in the Record Retention

Index documents in Onbase

Weekly update new shipping dates in Oracle

Maintain monthly kpis collect data and keep kpis up to date

Acknowledge orders and shipping

Support other Bus such as B02B03 during CSR transitions training vacations disease and peak season

Support Management and CSRs

Take inbound calls and respond emails

Help on special project and update weekly reports

Others

JOB REQUIREMENTS:

EDUCATION: Bachelors Degree in International Business Marketing or Engineering or High school degree.

EXPERIENCE: 1 YOE. Ability to work under pressure respecting deadlines and delivery results. Customer Service background. Export knowledge a plus. Computer knowledge (Oracle or another CRM experience a plus). Superior communication and organizational skills.

Collaboration First Hybrid Work Arrangements:

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.

Our Commitment to Our People

Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.

Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

No calls or agency requests please.

About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. ...