Wheaton Animal Hospital Practice Manager
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Job Location:
Kensington, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Practice Manager Wheaton Animal Hospital Kensington Maryland
Looking to continue your career in Practice Management as part of a collaborative team with passionate doctors experienced support staff and a focus on service to the community
The Practice Manager has shared authority and decision-making responsibilities over all business aspects of the partnership with the Medical Director the Practice Manager plays a vital role in the hospital managing day-to-day operations allowing the medical team to devote their time to delivering the highest quality veterinary care. The Practice Manager ensures the highest level of service and care are provided to clients and patients and optimizes the growth of the hospital. The Practice Manager operates an effective and productive hospital team ensures a safe and engaging hospital environment and seeks to continually improve the patient care client service medical quality and business performance of the hospital.
Wheaton Animal Hospital is a VetEvolve practice. VetEvolve is a network of 50 practices across Maryland Virginia Tennessee Pennsylvania Florida North Carolina and West Virginia. As reflected in our motto Happy Here VetEvolve works to not only help our clients and their pets live healthy happy lives but also to ensure local leaders doctors technicians and support staff grow in their careers with the same happiness. We prioritize our people above all else investing in our dedicated team members to provide the support they need to do what they love. Learn more about VetEvolve via our website LinkedIn and Facebook. Check out the blog page to read stories of team members who have enjoyed career growth with VetEvolve.
Why choose to grow your career with VetEvolve
- Strong likelihood of career advancement for high performers - over 40% of VetEvolves central team are a result of internal promotions
- Industry-leading team member retention rates
- A network of supportive highly experienced professionals for consultation and collaboration
- Routine regional and company-wide meetings to foster collaboration and growth
Duties
Human Resource Management
- Responsible for recruiting retention coaching of staff
- Provide phase training of new team members and plan for CE and training of existing staff
- Conduct regular staff meetings and doctor meetings in collaboration with the Medical Director
- Create a positive motivational culture for team members embodying VetEvolves Core Values: Serve Evolve Trust
- Troubleshoot and resolve employee concerns
- Implement safety and security procedures
Business Operations
- Analyze workflows to plan for efficient scheduling of staff and doctors
- Monitor KPIs determined by VetEvolve such as payroll inventory revenue
- Understand the revenue centers importance of each one and can analyze performance critically
- Manage expenses of the hospital in order to reach EBITDA goals
- Collaborate with Regional Manager and Medical Director on organic growth
- Set hospital performance goals and design strategies for meeting those goals
- Oversee inventory management system
- Manage the usage of the hospitals software to ensure client/patient records are entered consistently and correctly
- Oversee the maintenance of hospital equipment
- Promote continuous quality improvement
- Perform other duties as needed and assigned
Core Competencies and Qualifications
- At least 2 years experience as Veterinary Practice Manager Hospital Administrator Hospital Manager Hospital Director or similar
- Willingness to commute or relocate to Kensington Maryland
- Excellent communication skills - written and verbal
- Excellent prioritization delegation and change management skills
- Ability to effectively communicate with team members across a wide range of experience levels and backgrounds
- Ability to innovate create and implement new ideas and processes; high bias for action
- Ability to multitask and quickly adapt to changing priorities
- Knowledge of financial budget management
Interested Apply here or reach out to Joe Boyer at for an exploratory confidential conversation!
Required Experience:
Manager
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
