Education Support Officer (3 positions) UNSW Arts, Design and Architecture

• Remuneration Level 6: $103866 - $% Superannuation
• Location: Kensington NSW (hybrid flexibility to work from home and on campus with a requirement to be on campus when required)
• Fixed Term for 2 years
• Full Time (35-hour week)

Why The Role Matters:

The Education Support Officer will support and provide expert advice across Faculty academic quality activities including academic governance and proposals (ECLIPS) data and reporting Academic Program Reviews (APRs) and other projects supporting the Associate Dean (Academic Quality) Deputy Dean (Education) Education Excellence Manger and schools to implement the Facultys educational strategy. The position requires strong stakeholder engagement adaptability attention to detail and the ability to manage competing priorities in a complex change environment.

We are looking to fill three Education Support Officer positions part of UNSW Arts Design and Architecture.

Accountabilities:

(please review the Position Description for a full list of Accountabilities)

• Coordinate the approval and governance processes for ECLIPS proposals by advising on timelines supporting academic rule development prerequisites and alignment with institutional standards.
• Compile analyse and report on student program specialisation and course data to support decision-making and planning.
• Maintain accuracy consistency and quality of academic records and related systems to ensure reliable information for students and staff.
• Work with the Academic Quality Manager and Associate Dean (Academic Quality) to complete Academic Program Reviews Annual Program Monitoring reports and other review and monitoring activities.
• Support academic quality assurance activities including program reviews annual monitoring and other faculty- and university-level review processes.
• Provide governance and administrative support for Faculty education committees results governance and university committee preparation.
• Interpret and advise on policies procedures and systems relating to academic quality contributing to effective Faculty operations.
• Manage Academic Quality projects contribute to Faculty initiatives and identify opportunities to improve processes and streamline operations.
• Build collaborative relationships with faculty leadership schools and portfolio units to support communication change management and continuous improvement.
• Engage in continuous learning and professional development to stay current with UNSW policies and systems contributing to a collaborative and high-performing team.
  
  

Skills and Experience:

To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education training and experience.
• Experience in tertiary education sector preferably with experience in academic quality student services student systems or teaching support.
• Excellent written and verbal communication skills with a high level of attention to detail for deliverables produced.
• Demonstrated ability to work collaboratively and productively within a team but also to take initiative and work independently while managing competing demands.
• Excellent time management and organisational skills with a demonstrated ability to respond to changing priorities manage multiple tasks and meet competing deadlines by using judgement and initiative.
• Proven problem solving and analytical skills with the ability to identify gaps understand problems and develop solutions and suggest improvements.
• Experience in a range of computing skills including Power BI word processing spreadsheets and databases and a willingness to learn new systems.
  
  

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail education fitness)

For further details on the benefits please visit to Apply:

Submit both a Cover Letter and CV online via the UNSW Job Board before Tuesday 21^st October 2025 by 11:30pm. Please ensure your Cover Letter addresses the Skills and Experience mentioned in the advert (no more than 1 page).

Get in Touch:

Any applications sent to the contacts below will not be accepted.

If you have questions about the role please contact Elizabeth Pink at

If you have questions about the recruitment process please contactAllyssar Hamoud at

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender sexual orientation cultural and linguistic backgrounds Aboriginal and Torres Strait Islander background people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.