IT Associate III

• Troubleshoot and Resolve Issues
  Diagnose troubleshoot and repair Windows Server and endpoint hardware/software problems to ensure system reliability and minimize downtime.
• System Planning and Deployment
  Plan design and implement third-party system deployments in collaboration with architects administrators engineers and external application vendors.
• Server and OS Administration
  Administer and maintain Windows Server and Windows 11 operating systems applying industry best practices for security hardening patch management and system optimization. Utilize command line tools and foundational PowerShell scripting for automation and configuration management.
• Monitoring and Performance Optimization
  Employ monitoring tools diagnostic utilities and troubleshooting methodologies to enhance application performance maintain service availability and ensure stability across the Windows Server environment.
• Reporting and Documentation
  Prepare detailed reports on IT projects system performance and operational activities. Perform additional related duties as assigned to support organizational goals and IT operations.

• Ability to communicate orally with coworkers supervisors and the public
• Ability to exchange and convey technical and non-technical information

• This job requires a public safety background check to include motor vehicle histories criminal histories and finger printing.
• This position may require on-call rotation and emergency after hours weekends and/or holidays.

• Bachelors degree in a related field and one year of related computer/information technology and/or programming experience
• OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

• Qualifications in A Server NET Security MCSA Microsoft AZ 800 Microsoft AZ 801
• 2 years of related computer/information technology and/or programming experience
• Valid Drivers License

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits a wellness program professional development opportunities career advancement and more

Careers with impact

Gwinnett County sets the standard as a dynamic vibrant community where all people can enjoy economic opportunities safe neighborhoods plentiful greenspace and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff residents and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits including health coverage a robust wellness program (Spouses can participate too!) onsite employee wellness center longevity pay tuition reimbursement and more. The value of Gwinnett County benefits can be up to 49 percent of an individuals total compensation.

World-class community

More than a million residents make up Gwinnetts diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlantas Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

Vision
Gwinnett is the preferred community where everyone thrives!

Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values
Integrity: We believe in being honest building trust and having strong moral principles.
Accountability: We believe in stewardship transparency and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging embracing and unifying our communities.
Innovation: We believe in continual adaptation of technology process and experience.

Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer we prohibit discrimination on the basis of genetic information (including sex) race color national origin (including ancestry) gender (identity and expression) sexual orientation age marital status familial status (including pregnancy) disability military or veteran status religion political affiliation immigration status homeless status or any other category protected by law.

Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application interview or testing process contact Human Resources at 770.822.7915 or This email is only for accommodation requests; for questions related to job postings use