Internal Communication Specialist & Office Manager

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Center for Academic Development and Enrichment (CADE) serves as a central resource hub promoting excellence engagement professional growth mentorship and work-life integration. CADE is composed of three main pillars: the Office for Research Careers the Office for Clinical Careers and the Office for Academic Engagement and Enrichment. Each pillar encompasses several specialized divisions dedicated to faculty trainees and students. All initiatives are data-driven and designed to create measurable and sustainable improvements in access opportunity fairness engagement and career development.

The Internal Communication Specialist & Office Manager plays a critical role within CADE. This position reports to the Vice President of Research Strategy and Faculty Development. This individual is responsible for
supporting the operational and communication needs of CADE. The role is responsible for the day-to-day functioning of CADE offices while executing internal communication to CADEs constituents that align with the centers mission and vision.

Job Summary

Responsible for developing and executing effective communication strategies to promote the hospitals brand disseminate information to internal stakeholders and maintain a positive public image by collaborating with various departments to create compelling content coordinate media relations and engage with internal audiences through various communication channels.

Does this position require Patient Care No

Essential Functions
-Develop and implement comprehensive internal communication strategies aligned with the hospitals goals and objectives.

-Collaborate with the community relations team to support community engagement efforts and enhance the hospitals public image within the community.

-Identify target audiences and determine appropriate communication channels to effectively reach and engage internal stakeholders.

-Serve as a primary point of contact for media inquiries and coordinate media relations activities.

-Write press releases media advisories and other media-related materials to share hospital news events and initiatives.

-Create compelling and informative content for internal communication channels such as the hospital website blog newsletters and social media platforms.

-Manage the hospitals social media presence and engage with internal audiences through platforms like Facebook Twitter LinkedIn and Instagram.

-Monitor and respond to comments inquiries and messages received through social media channels and other digital communication platforms.

Education
Bachelors Degree Public Communications required or Bachelors Degree Related Field of Study required

Can this role accept experience in lieu of a degree No

Licenses and Credentials

Experience
Communications/Public Relations Experience 1-2 years preferred

Knowledge Skills and Abilities
- Knowledge of media relations practices including building relationships with media outlets and writing press releases.
- Proficiency in social media platforms digital communication tools and content management systems.
- Strong written and verbal communication skills with the ability to craft compelling and accurate content for various channels and audiences.
- Excellent interpersonal skills and the ability to collaborate with cross-functional teams and stakeholders at all levels.
- Strong organizational and project management skills to handle multiple tasks and deadlines.
- Attention to detail and the ability to maintain accuracy while working in a fast-paced environment.

Hybrid

125 Nashua Street

40

Regular

Day (United States of America)

Pay Range

$52000.00 - $74401.60/Annual

Grade

5

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework