Role: Salesforce Program Manager Delivery Management
Positions: Multiple (US & India Pipeline)
Function: Salesforce Practice / Delivery
Reports To: Global Salesforce Delivery HeadAbout the Role:
At Brillio we are driving Salesforce-led digital transformation across industries by combining innovation agility and delivery excellence. As a Salesforce Program Manager you will play a pivotal role in leading client engagements end-to-end managing delivery stakeholder relationships financials and team performance while remaining role demands a hands-on program leader who blends strategic delivery oversight with the ability to guide technical teams manage risks and ensure measurable business outcomes for Responsibilities:Program & Project Delivery
-Lead multi-workstream Salesforce programs ensuring on-time on-budget and high-quality delivery.
-Oversee program governance delivery planning and execution across geographies.
-Manage program budgets forecasting and profitability while maintaining a billable role.
-Implement best-in-class delivery frameworks leveraging agile and hybrid models.
-Partner with architects and solution teams to ensure technical and functional alignment with client & Stakeholder Management
-Serve as the primary point of contact for client executives business stakeholders and delivery teams.
-Build trusted advisor relationships by driving transparency proactive communication and business value realization.
-Manage escalations effectively while maintaining long-term client confidence and & Team Enablement
-Mentor and guide project managers leads and consultants within the delivery organization.
-Foster a culture of ownership innovation and collaboration across distributed teams.
-Contribute to delivery maturity knowledge management and capability building within the Salesforce Excellence
-Track delivery KPIs utilization velocity NPS and gross margins ensuring alignment to Brillios delivery standards.
-Identify and mitigate delivery risks scope creep and resource challenges.
-Drive continuous improvement by embedding data-driven delivery insights and automation where Profile:
-Experience: 1218 years in IT delivery management with 5 years in Salesforce program or account leadership roles.
-Proven success in managing enterprise-scale Salesforce implementations across multi-cloud environments (Sales Service Experience Data Cloud CPQ etc.).
-Strong understanding of Agile Scrum and DevOps methodologies.
-Hands-on experience in program financials governance client engagement and team leadership.
-Excellent stakeholder management communication and presentation skills.
-Salesforce certifications (Administrator PMP/PMI-ACP or Scrum Master) Join Brillio:
At Brillio youll lead transformation for some of the worlds most innovative organizations. As a Salesforce Program Manager you will have the opportunity to:
-Shape client success stories through delivery excellence and innovation.
-Be part of a global Salesforce leadership community driving growth and value creation.
-Lead programs that combine industry depth platform expertise and agile execution at scale.