Team Leader, Technical Support – 1st Shift

Make Your Mark. Shape Your Future.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you Join our top-notch team of 54000 professionals in 60 countries who are making their mark on some of the worlds most beloved brands including DEWALT CRAFTSMAN STANLEY BLACKDECKER IRWIN LENOX and more.

What Youll Do

As a Team Leader Technical Support youll be part of our Stanley Black & Decker team located in East Longmeadow MA. Youll get to:

Perform a full range of electrical and mechanical duties including but not limited to installation troubleshooting repair and maintain production and facility equipment according to safety predictive and productive maintenance systems and processes to support the achievement of the sites business goals and objectives.

Duties:

• Work in conjunction with department Maintenance Planner and Flow Line Manager to review daily production demands prioritize and allocate resources based on production needs.
• Assess strengths and opportunities for the maintenance team.
• Train and mentor other team members with an emphasis on developing and advancing other members knowledge and competency.
• Use of advanced trades mathematics together with the use of complicated drawings specifications charts tables handbook formulas all varieties of precision measuring instruments CNC equipment personal computer.
• Ability to proficiently use DMMs Meggers Oscilloscopes Data logging instrumentation and other typical measuring devices.
• Working knowledge and experience with sensors: temperature flow pressure voltage current and others related to industrial manufacturing machinery
• Specific software application programs of a technical nature such as PLC programing software VFD set up troubleshoot and commissioning
• Knowledge and repair: of instrumentation and controllers
• Demonstrate mastery of all core technical competencies across all production equipment. Core technical competencies include but are not limited to: troubleshooting/root cause analysis bearing slides ball screws motors drives gear boxes pneumatics hydraulics valves conveyors plumbing lubrication systems sheet metal fabrication welding rigging and machine shop capability (turning milling grinding etc.).
• Perform highly diversified electro-mechanical skills to install and maintain production machines and the plant facilitys equipment including mechanical advanced electrical pneumatic and hydraulic troubleshooting and repair of production machines. Use a variety of hand and power tools electric meters and material handling equipment.
• Provides emergency/unscheduled repairs of equipment during production and performs scheduled maintenance repairs of production equipment during machine service.

• Reads and interprets equipment manuals and work orders to perform required maintenance and service.
• Diagnose complicated problems independently to a component level utilizing whatever research necessary replace or repair parts test and make adjustments.
• Perform regular preventive maintenance on machines equipment and plant facilities. Interpret diagrams sketches operations manuals manufacturers instructions and engineering specifications; troubleshooting malfunctions.
• Detect and report faulty operations and defective material. Locate sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments.
• Removes defective parts by dismantling devices; using hoists cranes and hand and power tools.
• Determines changes in dimensional requirements of parts by inspecting used parts; using rules calipers micrometers and other measuring instruments.
• Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.
• Fabricates repair parts by using machine shop instrumentation and equipment.
• Maintains equipment parts and supplies inventories by checking stock to determine inventory level; anticipating needed equipment parts and supplies; placing requests for parts orders; expediting if necessary; verifying receipt.
• Maintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks.
• Attends all yearly safety training sessions. Mentors other team members on safe work practices.
• Maintains continuity among work teams by documenting and communicating actions irregularities and continuing needs.

Who You Are

You always strive to do a good jobbut wouldnt it be great if you could do your job and do a world of good You care about quality at every level. You love to learn and grow and be acknowledged for your valuable contributions. Youre not intimidated by fact you embrace it. You also have:

• Equivalent to a complete accredited apprenticeship or equivalent to a 2-year technical college education in the field of electronics both analog and digital.
• Trained in electrical safe work practices with emphasis on NFPA 70E

What Youll Receive

Youll receive a competitive salary and a great benefits plan:

• Medical dental life vision wellness program disability 401(k) Employee Stock Purchase Plan paid time off and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

Whats more youll get that pride that comes from empowering makers doers protectors and everyday heroes all over the world. Were more than the #1 tools and storage company with a leading presence in engineered fastening. Were visionaries. Industry 4.0 innovators. As successful as weve been in the past we have so much further to go. Thats where you come in. Join us!

We Dont Just Build The World We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative tech-driven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.

Benefits & Perks

Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays & personal days and tuition reimbursement. And of course discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What Youll Also Get

Career Opportunity: Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.

Purpose-Driven Company:
Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic.

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