Job Description:
We are seeking a highly motivated Client Service Associate to join our dynamic this role you will act as a key point of contact for our clients ensuring their needs are met with professionalism and efficiency. You will play a crucial role in building strong client relationships and supporting the growth of Shine Social Brand.
Responsibilities:
Serve as the primary liaison between clients and internal teams.
Manage client inquiries requests and feedback promptly and professionally.
Assist in developing and implementing client service strategies.
Maintain accurate client records and documentation.
Collaborate with internal teams to ensure seamless service delivery.
Identify opportunities to enhance client satisfaction and engagement.
Qualifications :
Qualifications:
Bachelors degree in Business Communications or a related field preferred.
Proven experience in client service or account management.
Strong communication and interpersonal skills.
Detail-oriented with excellent organizational abilities.
Ability to manage multiple tasks and meet deadlines.
Professional demeanor with a client-focused approach.
Additional Information :
Benefits:
Competitive salary of $52000 $55000 per year.
Opportunities for professional growth and career advancement.
Supportive and collaborative work environment.
Comprehensive training and skill development programs.
Full-time position with standard office hours.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more