CGS Account Manager

Our mission

At Coface we believe that empowering our clients through tailored credit risk solutions and deep market expertise is key to making trade safer. As a CGS Account Manager you will contribute directly to this mission by supporting multinational clients with complex structures and international operations. By coordinating global credit insurance programs and working closely with internal teams and external partners you will help ensure consistent service delivery and long-term client satisfaction across borders.

Role purpose

As an Account Manager within Coface Global Solutions (CGS) you will play a key role in managing and coordinating international credit insurance programs for multinational clients. Reporting to the Commercial Director you will be responsible for ensuring seamless service delivery across borders maintaining strong client and broker relationships and acting as a strategic liaison between clients brokers and internal teams.

YOUR MAIN MISSIONS

• Manage and develop a portfolio of multinational CGS clients directly or via broker networks
• Lead up-selling and cross-selling activities across assigned accounts
• Plan initiate and negotiate policy renewals with clients and/or brokers
• Conduct regular meetings and visits with clients and brokers to maintain strong relationships
• Actively collect and analyze market intelligence relevant to client needs and industry trends
• Represent Coface at external events and professional gatherings
• Prepare and issue contract documentation ensuring accurate data input and follow-up
• Handle client requests and provide ad-hoc reporting and analysis
• Support annual account planning client meeting preparation and feedback reporting
• Perform administrative tasks related to account management and documentation
• Actively ensure compliance with all Coface policies and procedures

Qualifications :

Education

• Masters degree in Business Administration Finance Economics Banking or a related field
• AFA Insurance Intermediary Certificate (Non-Life module)

Experience

• Minimum of 3 years experience in account management or client servicing within financial services or insurance
• Proven track record in business development and client relationship management
• Experience working with multinational clients and broker networks

Competencies

• Strong ability to work-cross-functionally across diverse business processes
• Excellent communication negotiation and networking skills with senior stakeholders
• Capable of delivering high-quality service under tight deadlines
• Independent proactive and solution-oriented mindset
• Fluent in English and German knowledge of French would be a plus
• Proficient in CRM systems and MS Office

Additional Information :

Why join Coface

• Be part of a global leader in trade credit insurance and risk management
• A strategic role with direct impact on business decisions
• Collaborative and inclusive work culture
• Competitive compensation and benefits package (training health insurance contribution pension fund)
• Opportunities for professional development and international exposure

Ready to make trade safer with us

Send us your CV motivation letter diplomas and work certificates in English were eager to discover how youll help shape the future of trade at Coface.

Remote Work :

No

Employment Type :

Full-time