Job Characteristics:Is a dedicated contact for Ecolabs largest most strategic and profitable accounts and is responsible for understanding all the special requirements procedures and policies for their accounts as well as those of the addition to order entry and general inquiry response the role will focus on improving the relationship with the internal and external customers and resolving problems related to the order-to-cash process. Enhancing the relationship in this way adds value by contributing to the retention of Ecolabs most important customers. Support of the After Hours program is required.
Education/Work Experience:Requires secondary diploma or equivalent; 3-5 years of customer service experience; 3-5 years SAP experience preferably with Ecolab. Degree completed or in process is preferred. Ability to work independently in a fast paced environment
Independence Level/Reports to:Ability to work independently in a fast paced environment; typically reports to a Customer Service Supervisor or Manager
Required Experience:
IC
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.