Azure PaaS Engineer 24x7 Cloud Operations Team- Manager

Job Description & Summary

Were looking for a Manager with Azure PaaS expert knowledge to join our esteemed Cloud

Operations Team. As a seasoned DevOps expert you will support optimize Azure

infrastructure lead initiatives and ensure seamless service delivery in a 24x7 environment.

Technical writing expertise is a key component of this role.

Preferred Knowledge/Skills:

• Mastery of a wide array of Microsoft Azure PaaS services networking components and
• associated technologies including but not limited to:
• Azure Key Vault Azure Storage Account Azure Redis Cache Azure Service Principal
• Managed Identities Azure SQL Database Azure Cosmos DB Azure Application
• Gateway Azure AKS Azure Functions Azure App Service Azure Logic Apps Azure
• Event Grid Azure API Management Azure Cognitive Services Azure Search NSGs
• ASGs Load Balancers UDRs VNet integration Service Endpoints Private Endpoints
• and more.
• Stay updated on the latest advancements in cloud technology and proactively
• recommend new solutions to enhance our clients cloud investments.
• Proficiency in scripting and automation using tools such as PowerShell Azure CLI
• Python and Bash.
• Strong grasp of DevOps principles and practices including CI/CD pipelines.
• Excellent knowledge of AI/ML concepts and their application within cloud environments.
• Exceptional problem-solving abilities coupled with a proactive and analytical approach to
• troubleshooting.
• Effective communication and collaboration skills to seamlessly engage with diverse
• teams.
• Proficient in service management with a robust understanding of incident change and
• service request management processes.
• Knowledgeable in logging and monitoring tools like Prometheus Datadog Splunk and
• Azure Monitor.
• Familiarity with version control systems such as Git and GitHub.
• Design and implement virtual networks (VNets) with optimized subnets and IP
• addressing.
• Manage Network Security Groups (NSGs) and Application Security Groups (ASGs) for
• granular network security.
• Configure and optimize load balancers to ensure high availability and performance.
• Define and manage User-Defined Routes (UDRs) for tailored network routing.
• Implement Service Endpoints and Private Endpoints to establish secure connectivity.
• Seamlessly integrate PaaS services with VNets to enhance security and performance.
• Collaborate with cross-functional teams to design implement and optimize PaaS
• solutions aligned with business requirements.
• Develop and maintain automation scripts and tools to efficiently provision scale and
• manage diverse PaaS services and networking components.
• Contribute to the implementation and enhancement of DevOps practices enabling
• continuous integration delivery and deployment.
• Harness AI/ML technologies to improve monitoring analytics and predictive
• maintenance of PaaS services.
• Monitor system performance troubleshoot incidents and resolve issues to ensure
• uninterrupted service availability.
• Act as a technical escalation point for complex incidents collaborating with support
• teams for swift issue resolution.
• Provide expert technical guidance to internal teams on various Azure PaaS services and
• networking components.
• Experience in building and maintaining chatbots is a plus.
• Proficiency with HashiCorp stack tools including Terraform Vault and Consul along
• with respective certifications.
• Experience with container technologies and orchestration tools such as Kubernetes
• AKS EKS Docker Rancher and Prisma Cloud Compute.

Managerial Skills:

• Demonstrated proficiency in project management encompassing both traditional and
• agile methodologies across the entire technology development life cycle.
• Proven ability to handle multiple projects concurrently collaborating with cross-functional
• teams and resources.
• Strong hands-on leadership skills characterized by decisive decision-making
• resourcefulness and the ability to cultivate positive internal and external relationships.
• Capable of deconstructing major issues into manageable components understanding
• root causes effects and implications.
• Adaptable to both independent and team-oriented environments fostering collaboration
• and innovation.
• Possesses a creative problem-solving mindset capable of thinking outside the box to
• generate solutions.
• Approaches work with high energy motivation and a positive attitude even in
• fast-paced and stressful environments.
• Demonstrates exceptional teamwork initiative customer service orientation and a
• commitment to continuous professional growth.
• Results-oriented with a focus on driving tasks forward and meeting demanding
• deadlines.
• Exhibits strong problem investigation and diagnostic skills.
• General familiarity with ITIL processes including incident change management
• configuration management and problem management.

Communication & Technical Writing Skills:

• Proficient in creating and maintaining comprehensive technical documentation using
• clear language architecture diagrams deployment guides and standard operating
• procedures.
• Proven track record of technical writing for software documentation ensuring high quality
• and attention to detail.
• Ability to simplify complex technical concepts into easily understandable text and visuals.
• Excellent written English skills and strong working knowledge of Microsoft Office.
• Basic understanding of the SDLC and software development processes.
• Document processes configurations and best practices to facilitate knowledge sharing
• and training.
• Effective oral and written communication skills with the ability to interact with diverse
• audiences.
• Excellent presentation skills.
• Good technical writing skills including the ability to produce high-quality technical and
• procedural KB articles.

Personal Attributes:

• Hardworking and dedicated.
• Team-oriented including the ability to work effectively in geographically distributed
• teams.
• Efficient in self-management and task prioritization.
• Agile and open-minded eager to propose and implement new ideas.
• Committed to continuous learning and development.
• Honest self-confident and transparent in communications with colleagues of any
• seniority level.
• Willingness to identify and address gaps problems and issues and implement
• improvements and innovations.

Qualifications:

• Bachelors degree in Computer Science Information Technology or a related field (or
• equivalent experience).
• Minimum of 8 years of experience with at least 5 years in Azure.
• Microsoft Azure certifications: Microsoft Certified: AZ-104: Microsoft Azure Administrator
• is mandatory.
• Preferred certifications: Microsoft Certified: Azure Solutions Architect Expert (AZ-303
• AZ-304 AZ-700) CSM PMP or Prince 2.
• Additional certifications such as Google Cloud Professional Cloud Architect or AWS
• Certified Solutions Architect are advantageous.

Working Hours: Readiness to work in rotation-based shifts. Ability to thrive in a fast-paced24x7 operational environment