People Administrator

Exeter - UK

Monthly Salary: £ 27000 - 28000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

AtSouth West Waterwe believe that the strongest businesses are built on solid stable foundations - with a vision and a culture that gives them the freedom to change improve and innovate.

Were proud to be responsible for providing reliable efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030 but weve also partnered with Wildlife Trusts National Parks and local partners to help ensure a better future for generations to come.

So if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed #JustAddWater.

An exciting opportunity has arisen for a People Administrator to join our People Services team in Exeter. This full-time permanent position offers a competitive salary of 27000 - 28000 with excellent benefits.

About the role:

This role is central to providing excellent HR support and customer service to employees managers and stakeholders across the business. The successful candidate will be the first point of contact for HR-related queries ensuring a professional efficient and supportive service at all times.

What youll be doing:

Act as the first point of contact for HR queries via phone email and internal systems.
Provide accurate and timely advice on HR policies proceduresand processes.
Maintain and update employee records ensuring compliance with data protection regulations.
Support the administration of onboarding and induction processes.
Assist with payroll and benefits administration ensuring accuracy and confidentiality.
Generate HR reports and maintain HR databases.
Escalate complex queries to the People Experience Advisors or relevant specialist teams.
Contribute to continuous improvement of HR processes and customer service delivery.

What we are looking for:

Previous experience in an HR customer service or administrative role.
Strong communication and interpersonal skills with a customer-focused approach.
Excellent organisational skills and attention to detail.
Ability to manage multiple tasks and prioritise effectively.
Proficiency in Microsoft Office and HR information systems.
Knowledge of HRpolicies procedures and employment legislation (desirable).

27000 - 28000 a year

At South West Water we dont all do the same job but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen return for our peoples hard work and commitment we offer an excellent range of benefits:

Generous holiday allowance plus bank holidays

Localised incentives and weekly recognition

Subsidised on-site Costa

Coaching training and development opportunities

Buy or sell annual leave to offer you extra flexibility

Buy a bike and safety equipment tax-free through our Cycle to Work scheme

We offer free car parking at the majority of our sites

Take up to 26 weeks additional maternity leave

Share your parental leave and split your time off to care for your child how you choose

Invest in Pennon Group plc through our employee share schemes

We support our people by offering a free confidential Employee Assistance Programme

Look after your wellbeing with our Champion Health support platform

Enjoy free eye tests and discounts on frames and lenses at Specsavers

Enjoy access to thousands of deals and discounts on supermarkets high street shops online retailers travel eating out cinemas gyms and much more though Perkbox

A range of group discounts: The Dell Advantage Programme Virgin Media Affinity Scheme Vodaphone Advantage and more

A discretionary Bonus

Competitive Contributory Pension

Closing Date:21st October 2025

Join us and play a key role in delivering excellent HR support and customer service across the organisation.

Be yourself we like it that way. Together we will build a culture of belonging where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care we value everyone we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.

Required Experience:

Unclear Seniority

AtSouth West Waterwe believe that the strongest businesses are built on solid stable foundations - with a vision and a culture that gives them the freedom to change improve and innovate. Were proud to be responsible for providing reliable efficient and high-quality drinking water and wastewater serv...