Legal Priority Operator 1st Shift (Hybrid)

RR Donnelley

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profile Job Location:

Phoenix, NM - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

RR Donnelley is adding a Legal Priority Operator to their 1st Shift team! As Legal Priority Operator you will be responsible for supporting work across all shifts to support time sensitive project requests. The position requires high attention to detail and must maintain a high level of customer satisfaction. Knowledge in legal word/document processing using a variety of legal software tools Microsoft Office suite is an added advantage.

Shift: Monday - Friday 8:00 a.m. - 4:30 p.m.

  • Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting proofreading editing the styling of documents printing and conversion or saving documents to images (PDF)
  • Coordinate assign distribute prioritize track and expedite workload to the department
  • Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
  • Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
  • Direct requests to proper resources and coordinate with local and off-site office services
  • Assist with proofreading tasks and quality control analysis during heavy volume periods
  • Deliver projects within a reasonable negotiated timeframe
  • Perform other related duties and assist with special projects as assigned
  • Maintain thorough knowledge of all firm-supported software packages

Qualifications :

  • Ability to work in a fast-paced environment and meet pressing deadlines
  • Ability to produce quality work product
  • Minimum typing speed of 60 wpm with 95% accuracy
  • Excellent verbal and written communication skills
  • Flexibility to work overtime as required
  • High school diploma or equivalent required; Bachelors degree or 2 years of legal experience preferred
  • Advanced knowledge of Microsoft Office Suite including Excel PowerPoint Word and Outlook
  • Experience and exposure to any of the below legal software and applications will be an added advantage: Visio Phillips Speech Exec Bighand Digital Dictation Best Authority DocXtools Omnipage Forte MacPac Numbering Assistant Forms Assistant Nuance Workshare Compare iManage Desksite or Filesite Adobe Acrobat Dreamweaver E-Transcript Bundle Viewer and Citrix Workspace
  • Prior document processing experience in a team environment
  • Knowledge of legal terminology preferred but not required
  • Transcription experience a plus

Additional Information :

The rate of pay for this role at the noted location is $22.42 per addition to base pay depending on the role the total compensation package may also include overtime shift differential call-in and stand-by pay. RRD offers benefits including medical dental and vision coverage paid time off disability insurance 401(k) with match life insurance and other voluntary supplemental insurance coverages plus tuition assistance maternity leave adoption assistance and employer/partner discounts.

#GOC

#LI-Hybrid

#LI-NH1

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer including disability/veterans


Remote Work :

No


Employment Type :

Full-time

RR Donnelley is adding a Legal Priority Operator to their 1st Shift team! As Legal Priority Operator you will be responsible for supporting work across all shifts to support time sensitive project requests. The position requires high attention to detail and must maintain a high level of customer sat...
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Key Skills

  • Quality Analysis
  • Facility
  • ISO
  • Inventory Levels
  • Root cause Analysis
  • Shift operations
  • General Maintenance
  • Daily Operations
  • Supervision
  • Analysis
  • PLC
  • Safety Standards
  • Quality Standards
  • Time management skills
  • Troubleshooting

About Company

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RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with ser ... View more

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