Conference Services & Catering Coordinator

We are home to events that matter where you take care of the little things and the big things where Conference Services & Catering (CSC) is involved.  Your organizational skills and attention to detail will be well-utilized as you assist the Director of Conference Services & Catering with the daily administrative tasks for the department

Hourly Rate:  $29.88

What you will be doing:

• Act as departmental liaison with internal & external customers in absence of Managers or Director
• Assist callers regarding inquiries and change requests
• Effectively respond to general inquiries and direct/handle them appropriately
• General Document production and distribution; to include but not limited to contracts amenity requests turnover letters BEOs pre-convention booklets group resumes and daily reports
• General activities; to include but not limited to processing deposit checks faxing and retrieving  departmental documents mailing outbound materials checking inbound mailboxes monitoring VIPs implementing cut off dates mail runs and creating booking files and purchase orders
• Organize catering and/or convention booking files from date of departure and maintain accurate activities within files consistently.
• Assist CSC Managers in obtaining/confirming event-related information (to include but not limited to meeting specifications audio visual needs rooming lists technical needs exhibit needs food and beverage requirements etc) with client organize/distribute group resumes conference agendas event orders and floorplans to all operating partners accurately and in a timely manner.
• Handle internal events and block space efficiently to allow for revenue generation maximization while addressing internal needs
• Establish and maintain rapport with clients prior to during and post conference exceeding their expectations and encouraging repeat business.
• Update menus in Opera System as needed.
• Compile completed amenity request forms for CSC guests and distribute to In-Suite Dining.
• Prepare deposit invoice for clients and obtain managers approval
• Manage function room keys for Meeting Planner.  Ensure function rooms are properly keyed and manage inventory of keys with Meeting Planner. 
• Collaborate with Accounting Department to ensure accurate labor forecasting for the kitchen and banquet teams

Qualifications :

Your experience and skills include:

• One year administrative assistant experience in the hospitality industry
• Previous experience within luxury market in similar or related role preferred
• High School diploma (or equivalent) and/or vocational training
• Post-secondary education in Hospitality Management would be an asset
• Requires good communication skills both verbal and written
• Must be able to read and write to facilitate the communication process
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority both internally and externally
• Must possess basic computational ability
• Must possess computer skills including but not limited to Microsoft Word Excel PowerPoint and e-mail functions
• Must be able to multi-task and be detail-oriented in a fast paced high volume environment
• Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments
• Maintain a professional working environment and attitude

Additional Information :

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Join our ohana today:  Visit our website to learn more about living and working for Fairmont Hawaii. 

Why work for Accor  Discover a world where life pulses with passion!

Join the Accor Group an ecosystem of over 45 brands 5600 hotels 10000 restaurants and lifestyle places that welcome you.  With us your personality is valued your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers your colleagues and also on the planet contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani

Remote Work :

No

Employment Type :

Full-time