Warranty Clerk- Dealer Experience Required
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Job Location:
Downingtown, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Warranty Clerk Jeff DAmbrosio Auto Group (Downingtown PA)
Join a Winning Team at Jeff DAmbrosio Auto Group!
Family-owned and operated for over 30 years Jeff DAmbrosio Auto Group is one of Pennsylvanias largest and most respected automotive groupsrepresenting top brands like Chrysler Dodge Jeep and RAM. We pride ourselves on providing an exceptional customer experience and maintaining a supportive team-oriented work environment.
We are currently seeking a Warranty Clerk to join our administrative and service support team. The ideal candidate will have automotive dealership experience and a strong understanding of manufacturer warranty processes.
Key Responsibilities:
Process review and submit manufacturer warranty claims accurately and promptly.
Verify repair orders meet manufacturer and dealership warranty requirements.
Maintain warranty records and track claim status to ensure timely payments.
Work closely with Service Advisors Technicians and the Accounting Department to resolve discrepancies.
Communicate with manufacturers and vendors to handle claim denials or adjustments.
Keep current with manufacturer warranty policies bulletins and updates.
Assist with additional administrative tasks in the service department as needed.
Qualifications:
Prior automotive dealership experience required (warranty or service office preferred).
Knowledge of Chrysler Dodge Jeep or RAM warranty systems is a plus.
Excellent attention to detail and organizational skills.
Proficiency with dealership management software (CDK Reynolds & Reynolds or similar).
Ability to multitask in a fast-paced environment.
Strong communication and problem-solving abilities.
What We Offer:
Competitive pay based on experience.
Comprehensive benefits package (medical dental 401(k)).
Paid time off and holidays.
Opportunity for growth within a respected family-owned dealership.
A supportive team culture and a great work environment.
Key Skills
- Sales Experience
- Apple Numbers
- Door-to-Door Experience
- OEM
- Dealership Experience
- Predictive Analytics
- Math
- Regulatory Reporting
- Auto Service Management
- CRM Software
- negotiation
- Contracts
About Company
As a Service Advisor, you will be our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed i...
