HostHostess
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Summary of Role
The Host will be responsible to coordinate the flow and service of our restaurant guests.
Primary Responsibilities:
- Seats guests and manages the flow of reservations to maximize the guest experience.
- Answers phone calls and answer guest inquiries
- Takes tracks and organizes reservations group seating requests and any other special request as needed.
- Completes to-go orders
- Approaches guest and collects information needed to assist with seat and bar arrangements.
- Must be able to communicate effectively with the public and other team members in verbal and written form
- Ability to work independently
- Follow and enforce all hotel standards
- Assists the service staff in the service of food for the guests.
- Ensures service is more efficient and timelier and guarantees the best possible dining experience for the guest.
- Completes opening closing and side work.
- Sets up food carts and stations for service.
- Communicates with and supports all staff to better serve the guests.
- Deliver food and beverages to guests in an accurate and timely manner.
- Expo build tickets on food and kitchen line.
- Monitor each guests dining experience.
- Pre-set tables for dining and clear tables for the next course.
- Be knowledgeable of all menu items with ingredients in relation to common dietary restrictions.
- Always maintain a clean dining area.
- Ensure all equipment is in operation order and all supplies are up to par.
- Report equipment that needs repair or supplies that need to be ordered.
- Monitor and maintain cleanliness sanitation and organization of assigned station and service areas.
- Follow 4 Keys service standards standard operation procedures and safety standards.
- Follow safety and security procedures.
- Work cohesively with co-workers and all departments as part of a team.
- Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
- Adhere to attendance and reliability standards.
- Follow all additional duties as assigned by management.
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 50 pounds frequently
- Ability to stand for extended periods of time
- Ability to bend and twist push and pull stoop and kneel
- Ascend and descend a ladder
All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract express implied or otherwise and does not alter the at will employment relationship of the employer or employee. Management reserves the right to change modify and/or alter any of the duties listed to meet business needs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability please contact:
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
