Senior Desktop Administrator

Emerson

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profile Job Location:

Chanhassen, MN - USA

profile Yearly Salary: $ 65000 - 75000
Posted on: 09-10-2025
Vacancies: 1 Vacancy

Job Summary

Description
If you are an Information Technology professional looking for an opportunity to grow Emerson has an exciting position for you! Based in our Chanhassen MN location you will provide front line PC support for manufacturing operations in Chanhassen MN and Eden Prairie MN that generate over $1 billion in sales each year. You will help support custom software running on >600 Windows PCs across various manufacturing lines and be integral to keeping our systems up and running. As a member of our Manufacturing Software and Data Support team you will also have opportunities to grow into various technologies that span both software and hardware!
In This Role Your Responsibilities Will Be:
  • Responding to software PC or peripheral device (barcode scanners label printers etc.) issues in our manufacturing lines; troubleshoot and fix or escalate the issues as appropriate
  • Building and maintaining collaborative relationships with our production technician and engineering staff
  • Communicating and coordinating when necessary floor support activities and initiatives with our team in Beijing China
  • Documenting production support issues and procedures as needed to reduce rework and increase the knowledge of our team
  • Interfacing with our local and corporate IT teams to resolve and escalate issues when appropriate
  • Helping identify innovations that reduce the time or work associated with support tasks
  • Helping implement large scale infrastructure projects (e.g. migration to Windows 11 is a recent example)
  • Providing off-hours support as needed (infrequent)
Who You Are:

You effectively communicate in various settings: one-on-one small and large groups or among diverse styles and position levels. You readily action new challenges without unnecessary planning. You build and deliver solutions that meet customer expectations. You try different solutions for problems and learn from the results. You readily learn and adopt new technologies.

For This Role You Will Need:
  • Bachelors degree in business or related field (MIS IT etc.) and minimum of two (2) years of experience OR Associates degree in business IT or related field and minimum of four (4) years of experience
  • Proficiency with systems administration including setup support maintenance and troubleshooting Microsoft operating systems computer hardware and software on laptops desktops and mobile devices.
  • Basic knowledge of computer networking
  • Legal authorization to work in the United States - sponsorship will not be provided for this position
Preferred Qualifications That Set You Apart:
  • Experience working in a manufacturing environment
  • Experience troubleshooting problems at other levels of the IT stack (networking PLCs serial port communication peripheral devices software deployment tools etc.)
  • Experience using scripting languages to automate routine tasks
  • Basic knowledge of programming languages
  • Experience with Linux administration
  • Experience with large-scale data backup and retrieval systems
  • Familiarity with Microsoft Windows Server administration
  • Familiarity with Virtual Machine setup and administration
  • Experience in technical or people leadership
Our Culture & Commitment to You:

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

Our compensation philosophy is simple: we pay a competitive base salary within the local market in which we operate and reward performance during our annual merit review process. The salary range for this role is $65000-$75000 annually commensurate with the skills talent capabilities and experience each candidate brings to a role.

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Required Experience:

Senior IC

DescriptionIf you are an Information Technology professional looking for an opportunity to grow Emerson has an exciting position for you! Based in our Chanhassen MN location you will provide front line PC support for manufacturing operations in Chanhassen MN and Eden Prairie MN that generate over $1...
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Key Skills

  • MAC
  • Operating System
  • Active Directory
  • Information Technology
  • Access Points
  • LAN
  • Deskstops
  • Windows
  • Trouble Shooting
  • Linux
  • System Center Configuration Manager
  • Computer information system
  • Setup
  • hardware
  • Technical Support

About Company

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Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more

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