Access Control Technician

Access Control Technician

Campus Services Information Systems

Georgia State University

The mission of Georgia State UniversitysCampus Services Information Systemsdepartment is to provide high quality technical support services to the Georgia State University community in support of the Universitys mission of teaching research and public service positively impacting the quality of campus life through professionalism excellence and caring.

We are looking for anAccess Control Technicianto join our team.

WHAT MAKES GSU A GREAT PLACE

• Flexible work environment.
• Generous benefits including health dental vision tuition assistance retirement etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship.

• A rapidly growing center within an academic setting.

  WHAT WILL YOU DO:

This position provides technical expertise and support for assigned information systems.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Under the general direction of the Physical Securities Systems Manager acts as campus-wide field technical support for assigned access control systems to include CBORD Transact S2 and CBORD access system. Also as secondary field technical support for PantherCard System Point of Sale Systems parking and other Auxiliary and Support Services administrative systems.
• Acts as campus-wide field technical support for assigned access control to include CBORD Transact and S2.
• Visits various access control devices as needed to troubleshoot and effect repair or replacement as needed.
• Works with the Physical Security System Manager and vendor representatives in coordinating system and equipment support maintenance and repair services with external vendors.
• Provide technical support for other campus card system components as needed such as point-of-sale terminals ID production workstations various card readers or scanners.
• Liaison with campus customers both internal and external via email or phone to provide updates as needed on projects/repairs.

Note: This position will work largely at the Downtown campus although occasional travel to any one of the Perimeter campuses may be required.

Minimum Requirements:

• Technical degree and two years of related experience or a combination of education and related experience.

Preferred Requirements:

• Valid GA drivers license required.

• Three years of experience with commercial and institutional access control systems including CBORD S2 and Transact.

• Dedication to providing excellent customer service.

• Ability to work with a broad spectrum of individuals required.

• High mechanical aptitude and ability to diagnose problems and make appropriate repairs.

• Familiarity with electrical network testing tools including voltmeter cable mapper etc.

• Must be able to work overtime as needed.

To be fully considered for this position all candidates at the time of submission must provide the following documents:

• A complete and accurate GSU application

• Resume

• Cover Letter (optional but highly recommended)

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