Customer Service Representative- All Paws Veterinary Center

Upper Marlboro, MD - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About Us:

At All Paws Veterinary Center we believe every pet deserves compassionate high-quality care and every client deserves to feel supported by a friendly knowledgeable team. Were a busy small-animal practice in Upper Marlboro MD with a dedicated staff that values teamwork positivity and a great sense of humor.

Position Overview:
Were looking for an enthusiastic and detail-oriented Customer Service Representative (CSR) to join our front desk team. The CSR is the first friendly face our clients see and a key part of delivering an excellent client experience. The ideal candidate thrives in a fast-paced environment communicates clearly and loves both people and pets.

Key Responsibilities:

Greet clients and their pets with warmth and professionalism
Answer phone calls schedule appointments and manage client communications
Check clients in and out for appointments and procedures
Process payments and maintain accurate records
Support the medical team by coordinating client needs and ensuring smooth workflow
Maintain a clean welcoming reception area

Qualifications:

Previous customer service or veterinary experience preferred (but not required)
Excellent communication and multitasking skills
Friendly empathetic and calm under pressure
Comfort with computers and scheduling software
A genuine love for animals and commitment to client care

What We Offer:

Competitive hourly pay
Health dental and vision insurance options
Paid time off and holidays
Staff pet care discounts
Opportunities for growth within a supportive team-oriented environment

If youre passionate about helping pets and people and you thrive in a collaborative upbeat setting wed love to meet you!

At AmeriVet were committed to your growth development well-being and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Heres what you can expect when you join our team:

Tailored development programs mentorship and career pathing to help you achieve your unique goals.
Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial well-being.
Health dental vision life insurance and mental health resources to support your overall well-being.
Generous paid time off and holidays because your personal time matters.
A supportive collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Required Experience:

Unclear Seniority

About Us:At All Paws Veterinary Center we believe every pet deserves compassionate high-quality care and every client deserves to feel supported by a friendly knowledgeable team. Were a busy small-animal practice in Upper Marlboro MD with a dedicated staff that values teamwork positivity and a grea...