ConciergeReceptionist(13584-1)

Seattle, OR - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Concierge/Receptionist
Job Location: Seattle WA 98119
Assignment Duration: 2 months
Hours: 7 AM-4 PM/ 9 AM-6 PM; M-F (flexible hours)

Job Description

Welcomes tenants/employees and announces clients applicants and visitors
Responsible for responding promptly with accurate and thorough information according to the specific requests from tenants employees and visitors
Conducts a variety of front-of-house activities including:
Guest registration through badging software
Guest accommodation with luggage/coats etc.
Provides visitors with information to navigate the building including pointing out nearest amenities and fire exits
Issues visitor passes and validates parking
Answers telephone in friendly professional manner
Maintains accurate records of service requests and status
Arranges guides as needed
Provides assistance services to tenants/employees and guests including but not limited to:
Arranges and confirms recreational dining and/or business activities
Makes transportation and travel arrangements
Office wayfinding
Meal and activity reservations
Guest and administrative support

Summary:

The Experience Reception/Concierge acts as the heart of the workplace providing personalized services to team members and visitors alike and administrative support to foster a sense of community.
Host uses people-led technology-enabled services to connect employees to their environment via their mobile devices as well as through high-touch services and world-class customer service support.
The individual in this role acts as the first point of engagement with team members and visitors alike creating a warm supportive and service-oriented atmosphere that enhances the Experience.
They are responsible for providing employee/tenant-facing workplace services and front-of-house reception including but not limited to: greeting visitors in a warm and welcoming manner answering and directing calls assisting with transportation advising on local attractions and other service-based or administrative tasks as assigned.

Must Have Skills:

Communication Skills
Reasoning Ability

Other Skills and/or Abilities:

Intermediate skills with Microsoft Office Suite handheld mobile technologies and applications
Good organizational and strong problem-solving skills
Highly adaptable and flexible
Ability to work independently with little supervision
Ability to work flexible work schedules based on office needs
Strong problem-solving skills
Ability to work requiring significant walking or through other means of mobility
Ability to work in a standing position for long periods of time
Ability to reach bend stoop push and/or pull and frequently lift up to 20 lbs. and occasionally lift/move up to 40 lbs.

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

HS Diploma or GED required. Bachelors degree or professional hospitality accreditations preferred.
Prior Customer Service experience required. A minimum of one year of Front Desk Concierge customer service or other hospitality experience is preferred.
Strong knowledge of the surrounding area and all recreational hospitality and business related information.

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Job Title: Concierge/Receptionist Job Location: Seattle WA 98119 Assignment Duration: 2 months Hours: 7 AM-4 PM/ 9 AM-6 PM; M-F (flexible hours) Job Description Welcomes tenants/employees and announces clients applicants and visitors Responsible for responding promptly with accurate and thorough i...