HR Operations Advisor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Contract Description
We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate Employee and Manager experience by providing timely and accurate query resolution onboarding of candidates maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits rewards transfers offboarding etc.)
Key Accountabilities:
Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
Respond & resolve queries in a timely & accurate manner with employee experience at the core.
Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP Success Factors MS Vacation etc.)
Takes complete ownership to close the data administration requests including follow-up with the requestor to collect missing information and / or informing approval requirements
Maintains and follows the Desktop Procedures / KB articles defined for every transaction/query
Ensures the Maker-Checker process is followed and Data Monitoring is done to ensure high quality of data in all HR tools
Working in a highly data sensitive environment responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate Employee and Manager experience by providing timely and accurate query resolution onboarding of candidates maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits rewards transfers offboarding etc.)
Key Accountabilities:
Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
Respond & resolve queries in a timely & accurate manner with employee experience at the core.
Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP Success Factors MS Vacation etc.)
Takes complete ownership to close the data administration requests including follow-up with the requestor to collect missing information and / or informing approval requirements
Maintains and follows the Desktop Procedures / KB articles defined for every transaction/query
Ensures the Maker-Checker process is followed and Data Monitoring is done to ensure high quality of data in all HR tools
Working in a highly data sensitive environment responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
Requirement:
Exp: 3 to 5 years
Notice period: Immediate
Looking for Onboarding and offboarding exp - mandatory
please inform them to fill the questionnaire without help of AI
Willingness to work Europe timings(12 Noon to 8.30 PM IST)
Minimum 3 years experience in HR Services and any HR application like Success factor SAP Workday etc Proficiency in SAP / Success Factors; MS Tools like SP Excel; Knowledge of CRM Tools like Dynamics ServiceNow etc. Looking for Onboarding and offboarding exp.
Graduation but Post-Graduation (any specialization) will be an advantage
Excellent written & verbal English communication - IMP
Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow Microsoft CRM SIEBEL etc.)
Knowledge of MS tools (SharePoint Excel & PowerPoint)
Attention to detail and ability to follow guidelines
Ability to maintain highly confidential and sensitive information
Ability to deliver against agreed objectives/ service levels
Ability to work effectively in a team and willingness to help others
Exp: 3 to 5 years
Notice period: Immediate
Looking for Onboarding and offboarding exp - mandatory
please inform them to fill the questionnaire without help of AI
Willingness to work Europe timings(12 Noon to 8.30 PM IST)
Minimum 3 years experience in HR Services and any HR application like Success factor SAP Workday etc Proficiency in SAP / Success Factors; MS Tools like SP Excel; Knowledge of CRM Tools like Dynamics ServiceNow etc. Looking for Onboarding and offboarding exp.
Graduation but Post-Graduation (any specialization) will be an advantage
Excellent written & verbal English communication - IMP
Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow Microsoft CRM SIEBEL etc.)
Knowledge of MS tools (SharePoint Excel & PowerPoint)
Attention to detail and ability to follow guidelines
Ability to maintain highly confidential and sensitive information
Ability to deliver against agreed objectives/ service levels
Ability to work effectively in a team and willingness to help others
Key Skills
- Data Analytics
- Employee Relations
- Succession Planning
- Human Resources Management
- Dayforce
- Conflict Management
- Ceridian
- Benefits Administration
- HRIS
- Peoplesoft
- Human Resources
- Workday
