Service advisor manager wanted NATA

National Automotive Training Academy

Job Location:

Metairie, LA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Service Advisor Confidential Dealership (Metairie LA)

Compensation: $65000 $128000/year (base commission/bonuses) Full benefits Real growth path

Were searching for a strong high-energy Service Advisor to be the voice of our service lane and the bridge between customers and technicians. If youre a closer who can deliver exceptional customer experiences and drive hours per RO we want to talk.

What Youll Do

Greet customers listen first and document concerns with crystal-clear repair descriptions
Schedule appointments manage the lane and keep the shop flowing on time
Estimate parts & labor verify warranty/insurance coverage and gain approvals
Consult with technicians on diagnostics and present smart alternatives when appropriate
Sell value: maintenance menus OEM services tires and repairs that protect safety & resale
Communicate constantly: updates ETA changes additional findings and delivery times
Test drive/inspect as needed to validate concerns and confirm quality of repair
Coordinate parts availability and ensure vehicles keys and ROs move without friction
Close the visit: review services rendered collect payment and set the next appointment
Own CSI results through proactive follow-up and problem resolution

Minimum Qualifications

3 years as a Service Advisor (domestic or import)-RV centers power sports and reputable used-car/independent shops are welcome
Solid understanding of automotive systems and common repair operations
Proficiency with DMS/Shop software (e.g. CDK Reynolds & Reynolds Tekmetric Xtime or similar)
Sharp written/verbal communication phone etiquette and conflict resolution
Valid drivers license and insurable MVR; able to road-test manual & automatic vehicles
Organized urgency-driven and comfortable with a retail schedule (some evenings/Saturdays)

Preferred

ASE C1 Service Consultant OEM warranty/admin experience tire & menu sales success
Familiarity with multipoint inspections and building accurate value-driven estimates
Bilingual a plus

Pay Benefits & Growth

$65000 $128000/year depending on performance (base commission/CSI/spiffs)
Health/medical benefits PTO and ongoing training
Clear path to Senior Advisor/Team Lead/Service Manager

Location: Metairie Louisiana (confidential/anonymous posting)

How to Inquire: Apply to this posting now with your resume. Please include:

Service Advisor Metairie in the subject line
Your earliest start date and a brief note on monthly hours/RO and CSI highlights

Service Advisor Confidential Dealership (Metairie LA) Compensation: $65000 $128000/year (base commission/bonuses) Full benefits Real growth path Were searching for a strong high-energy Service Advisor to be the voice of our service lane and the bridge between customers and technicians...