DirectorSenior Director of Sales Operations 
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Job Location:
Long Beach, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Director/Senior Director of Sales Operations
Job Location: Long Beach CA
Job Type: Full Time
Job Description:
Sales Strategy & Planning:
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Oversee the direct sales organization providing leadership goal setting and performance management
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Develop and execute SaaS sales strategies to scale revenue improve sales efficiency and ensure delivery excellence for our SaaS solutions
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Partner with executive leadership to set sales goals and revenue targets
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Drive territory planning sales forecasting and pipeline management and analysis
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Generate sales reports analyze key performance indicators (KPIs) and provide actionable insights to sales leadership
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Mentor and develop high-performing leaders and teams fostering a culture of accountability collaboration and continuous improvement
Operations & Process Optimization:
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Develop and streamline sales processes policies and systems
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Implement and optimize sales enablement technologies including CRM system (Salesforce) to improve efficiency and productivity. Ensure high levels of quality accuracy and consistency in sales data within Salesforce
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Standardize reporting and performance dashboards using SaaS best practices for sales adoption
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Establish a data-driven sales operations framework
Revenue & Performance Management:
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Support the development and assignment of sales targets while monitoring performance
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Monitor win rates deal cycles and churn rates
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Identify and recommend adjustments to improve sales cycles processes and policies to improve effectiveness and efficiency
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Implement best practices in deal structuring and resource allocation
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Provide regular reporting and business insights to the VP of Sales and executive leadership team to support decision-making
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Promote best practices for direct sales team customer-related performance
Cross-Functional Leadership:
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Drive operational alignment between sales professional services and finance to optimize customer onboarding adoption and long-term value realization
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Partner with Finance Marketing and Product teams to ensure business strategies support revenue growth and customer satisfaction
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Ensure smooth handoffs from sales to post sales teams
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Work closely with Finance and the VP of Sales to provide input on the design and administration of sales incentive compensation plans
Essential Qualifications:
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Bachelors degree or equivalent experience preferred
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10 years of experience in sales operations or sales leadership in a SaaS organization
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10 years in direct and channel partner sales in a SaaS organization
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Proven track record of leading direct SaaS sales organization with measurable revenue and delivery growth
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Deep expertise in SaaS sales operations processes including forecasting pipeline analysis and sales enablement
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Strong financial and business acumen with the ability to model analyze and communicate complex data
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Hands-on experience with CRM and analytics systems. Salesforce and Power BI a plus
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Exceptional leadership skills with the ability to build motivate and scale high-performing teams
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Outstanding communication influencing and executive-level presentation skills
Must-Haves:
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Experience with CRM Salesforce strongly preferred
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Experience selling into industries such as Government Insurance Education Financial Services
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Highly analytical individual with experience using Power BI or Tableau
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Experience with Sales Operations Frameworks
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
