Mid-Level IT Specialist

Albany, GA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Mid-Level IT Specialist

Join a leading state-level IT initiative as a Mid-Level IT Specialist supporting critical infrastructure and technology systems that keep statewide operations running smoothly. This role offers an exciting opportunity to apply your technical expertise across Windows macOS and mobile ecosystems while providing hands-on hardware and customer service support.

You ll work alongside a dedicated IT team ensuring reliability performance and seamless end-user experience across multiple platforms and devices. It s the perfect opportunity for someone who enjoys troubleshooting collaboration and seeing their technical impact firsthand.

Why You Should Join Us:

High-Impact Work: Play a vital role in maintaining and enhancing IT infrastructure that supports essential state services.
Diverse Technology Exposure: Gain hands-on experience with Windows MacOS iPadOS and other enterprise-level systems.
Skill Growth Opportunity: Strengthen your technical troubleshooting and asset management skills in a professional IT environment.
Collaborative Team Culture: Work with experienced IT professionals who value teamwork efficiency and shared success.
Long-Term Engagement: Enjoy the stability of an 18-month contract with consistent on-site work and growth potential.

Responsibilities:

Provide technical support and maintenance for Windows MacOS iPadOS and Omnissa Horizon environments.
Troubleshoot and repair hardware issues on desktops laptops iPads iPhones thin clients printers and scanners.
Deliver exceptional customer service addressing user concerns promptly and professionally.
Manage IT assets including tracking deployment and maintenance documentation.
Support IT Service Management (ITSM) processes to ensure smooth service delivery.

Required Qualifications:

36 months experience with Windows MacOS iPadOS and Omnissa Horizon.
24 months hardware experience (desktops laptops iPads iPhones thin clients printers scanners).
24 months of customer service experience in a technical support environment.
12 months of asset management experience.
12 months experience working with ITSM systems.

Mid-Level IT Specialist Join a leading state-level IT initiative as a Mid-Level IT Specialist supporting critical infrastructure and technology systems that keep statewide operations running smoothly. This role offers an exciting opportunity to apply your technical expertise across Windows macOS...

Mid-Level IT Specialist

Why You Should Join Us:

High-Impact Work: Play a vital role in maintaining and enhancing IT infrastructure that supports essential state services.
Diverse Technology Exposure: Gain hands-on experience with Windows MacOS iPadOS and other enterprise-level systems.
Skill Growth Opportunity: Strengthen your technical troubleshooting and asset management skills in a professional IT environment.
Collaborative Team Culture: Work with experienced IT professionals who value teamwork efficiency and shared success.
Long-Term Engagement: Enjoy the stability of an 18-month contract with consistent on-site work and growth potential.

Responsibilities:

Provide technical support and maintenance for Windows MacOS iPadOS and Omnissa Horizon environments.
Troubleshoot and repair hardware issues on desktops laptops iPads iPhones thin clients printers and scanners.
Deliver exceptional customer service addressing user concerns promptly and professionally.
Manage IT assets including tracking deployment and maintenance documentation.
Support IT Service Management (ITSM) processes to ensure smooth service delivery.

Required Qualifications:

36 months experience with Windows MacOS iPadOS and Omnissa Horizon.
24 months hardware experience (desktops laptops iPads iPhones thin clients printers scanners).
24 months of customer service experience in a technical support environment.
12 months of asset management experience.
12 months experience working with ITSM systems.