Operations Executive

We support peace and prosperity by building connections understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education arts culture language and creativity.

Working with people in over 200 countries and territories we are on the ground in more than 100 countries.

We connect. We inspire.

British Council Payband 4

Contract Type: Fixed Term Contract for 1 year with the possibility of extension

Location: Jakarta Indonesia

Closing Date: 12th October 2025

You must have the legal right to work in Indonesia at the time of application.
There is no relocation or sponsorship support.

Role Purpose:

• The Operations Executive plays a key role in supporting the achievement of our organisational goals by providing direct support to the Country/Territory Leadership Team and Country/Territory Director. The role is instrumental in the effective management of key relationships and in the efficient delivery of the Directorates management responsibilities.
• This is a combined role which provides both Executive Assistant support to the Country/Territory Director and support for a small-scale Programme of Cultural Engagement activity.

Accountabilities/Responsibilities:

Support the Director in maintaining effective country/territory governance per British Council standards.

• Meetings of the Country/Territory Leadership Team (CLT/TLT) are scheduled on a timely basis ensuring maximum participation. Proposed agenda items are collated and final agenda agreed with Director and shared with participants no less than 3 days before each meeting.
• Mandatory agenda items such as risk reviews as advised by regional governance guidelines are scheduled at appropriate times.
• Actions from previous meetings are followed up with each action owner in advance of the following meeting. Progress updates are recorded and shared with Director and Chair of meeting (if not Director) in advance of the following meeting.
• Where hard copies are needed contracts or other documents requiring Director signature are printed and returned securely to requester following Director signature. Support is given for coordinating Directors time for e-signing where this is required.

Lead logistics for large-scale meetings and coordinate programmes

• Visit programmes reflect the quality and impact of our work

• Briefing is coordinated with SBU input
• Visitors receive up-to-date joining instructions visitor notes and briefing as per corporate standards
• Meeting venues and appropriate refreshments and meals are arranged within cost guidelines and in line with corporate standards
• Hotel bookings are made as per country/territory approved supplier list
• Meeting agendas are agreed and invitations sent meeting arrangements put in place

Staff engagement and team activities:

• Coordinate invitations and logistics for All Staff meetings and other staff engagement activities
• Support people-related tasks for example coordination with local health provider local government agencies where relevant) and supporting the country/territory leadership team with activities to address areas arising from the annual staff survey
• Support the wider country/territory leadership team in communications for example outcome of pay awards
• Liaise with Embassy for HMAs engagement with us and British Council participation in FCDO activities for example vaccination programmes KBP guest lists for events

Calendar management and other administrative support

• Coordinate the Country/Territory Director calendar and travel (in country/territory UK and international)
• Accompany the Country/Territory Director to meetings where appropriate and co-ordinate necessarily follow up action providing cultural insight and language support as required.
• Maintaining Directors calendar to help her/him make best use of their time; keeping abreast of key issues to filter and prioritise demands ensuring important and urgent work is done or delegated as appropriate.
• Ensure appropriate briefings speeches and discussion documents as required are prepared in advance for the Country/Territory Director including collecting briefings from colleagues for Directors external meetings or conducting internet research on partner/stakeholders biographies or institutions

Supporting finance and procurement processes

• Purchase Orders raised as requested by Director and appropriate SBU Lead in line with corporate standards
• Support the Director in the management of her/his specific budgets. Using reports provided by Financial Planning and Analysis (FPA) colleagues ensures that the director reviews and checks these budgets on a monthly basis
• Ensure relationships with vendors are maintained and payments are processed on time and in accordance with FABS on-line system (SAP Finance) guidelines.
• Manage relationship with vendors and suppliers and holds them to account for delivering services.

Role specific knowledge and experience:

Minimum / Essential Requirements

• Experience of working a supporting role

• Administrative and financial administration experience

• Confident user of information technology(Word; Excel;PowerPoint) Microsoft 365 functionality ERP or SAP.

Desirable Requirements

• Experience of working in an Executive Assistant role

Education and Qualification

• Bachelors degree in Secretary Business Administration International relation or equivalent by experience

Language Requirement:

• The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.

A connected and trusted UK in a more connected and trusted world.

Equality Diversity and Inclusion Statement

We are committed to equality diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse maltreatment and exploitation as set out in article 19 UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Councils Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application please email