Administration Officer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Administration Officer
- $81617.00 per annum 12% superannuation
- Full time ongoing position
- Wurundjeri Woi Wurrung / Melbourne CBD location(hybrid 3 days a week in office)
About the opportunity
This role provides high level administrative support to theIndependent Review Division which is made up of two teams:
- Internal Review Unit (IRU) provides employees employers duty holders and relevant parties with an option to make a request to review Inspector decisions licence decisions and Infringement Notices under under the Occupational Health & Safety Act 2004 and relevant forms of Victorian workplace legislation.
- Workers Compensation Independent Review Services (WCIRS) allows injured workers an opportunity to request an impartial review of certain disputed reviewable decisions under the relevant Victorian compensation law that havent been resolved during the conciliation process where particular timeframes and criteria are met.
As the Administration Officer you will be the first point of contact for people seeking information about these separate review processes playing a key role in helping the division deliver efficient transparent and professional services.
Key accountabilities:
- Provide clear concise and accurate professional advice regarding the application process to applicants and stakeholders.
- Monitor and manage the IRU and WCIRS inboxes and phone lines.
- Collate relevant information and draft required correspondence to support review processes ensuring all required timeframes are adhered to.
- Maintain and update registers and databases.
- Assist with general divisional tasks.
- Ensure all records are professionally managed and compliant.
Please ensure you review the Position Description click herefor additional information on accountabilities for this role.
About you
You are organised detail-focused and enjoy supporting a busy and high performing team. You also possess the following:
- Strong interpersonal and communication skills (written and verbal)
- Excellent time management and the ability to prioritise and work under pressure.
- Proven administration experience in a stakeholder-focused environment
- Confidence using Microsoft Office (Word Excel Outlook OneNote Teams PowerPoint)
- Flexibility to manage a wide range of tasks and changing priorities.
- Knowledge of WorkSafes legislative framework (desirable)
- Qualifications or equivalent experience in administration or related field (desirable)
Working with Us
At WorkSafe we aspire for every employee to feel connected safe and valued in their team for teams to feel valued in the workplace and for WorkSafe to be valued in the community.
We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people including First Nations people and people with disability diverse cultural and linguistic backgrounds sexualities and genders.
Whats next
Applications close 11:00pm on Monday 20th October 2025. Click the link to apply and join us in making a difference to Victorian lives.
Please note only applications submitted via the WorkSafe Careers website will be considered.
Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.
Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.
Due to the volume of applications received individualised feedback will only be provided to candidates who progress to interview stage.
For further enquiries please contact Talent Acquisition Specialist Bree Jacksonvia email
Required Experience:
Unclear Seniority
Key Skills
- Administrative Functions
- office supplies
- Personnel Matters
- Records Management
- Office Procedures
- Space Management
- Daily Operations
- Administrative Policies
- Personnel Management
- Administrative Services
- Interpersonal skills
- Telephone Calls
- Travel Arrangements
- Administrative Procedures
- Word Processing
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