Service Advisor
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Job Location:
Romulus, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
08-10-2025
Vacancies:
1 Vacancy
Job Summary
The Service Advisor Dock & Door is responsible for overseeing and managing dock and door installation maintenance and repair projects from inception to completion. This role ensures projects are delivered on time within budget and meet quality and safety standards. The ideal candidate will have experience in project management vendor coordination and a strong understanding of the material handling industry.
Key Responsibilities:
- Schedule and coordinate all service work for your team while managing technicians workload.
- Approve work orders and give to service billing coordinator for processing.
- Understand service KPIs and use them to manage your teams performance.
- Plan coordinate and oversee dock and door installation and service projects.
- Work closely with customers contractors and internal teams to define project scope and requirements.
- Oversee procurement of materials and ensure timely delivery of equipment.
- Ensure compliance with safety regulations and company policies on all job sites.
Required Qualifications:
- 3 years of experience in management and or scheduling preferably in dock and door systems material handling or construction.
- Excellent communication organization and problem-solving skills.
- Proficiency in project management software and Microsoft Office Suite.
- Knowledge of OSHA and industry safety regulations.
About us:
Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and New Jersey. Partnering with Matthai Material Handling we now also service Pennsylvania and Maryland. Our team uses innovative equipment and processes to push your business forward and increase efficiency. Were always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team!
Required Experience:
Senior IC
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Fraza is a solution provider for all material handling needs. We offer new or used forklifts, rentals, parts, warehouse solutions & forklift training.
