Employee Resilience Program Coordinator
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
The Employee Resilience and Wellbeing Program Coordinator will play an integral role in supporting and expanding employee resilience and wellbeing efforts for Boston Medical Center Health System employees. This role will provide coordination resource navigation and project management support for our Employee Resilience Program and employee wellbeing initiatives. As a key member of the Employee Resilience team the coordinator will help execute multiple initiatives aimed at enhancing employee wellbeing and assist with navigating employees to the appropriate wellbeing resources offered through employee benefits. The coordinator will assist the ERP Director and clinicians with scheduling appointments respond to requests and other administrative duties. Some of the recurring wellbeing initiatives include the Employee Resilience Programs Peer Support Program individual support following Occupational Stress Injuries Emotional Debriefings following adverse events and system-wide wellbeing programming. There are opportunities for professional development and growth including program management and case management.
Position: Employee Resilience Program Coordinator
Department: BMCHS Occupational Health
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
- Review and manage incoming inquiries and requests to Employee Resilience
- Manage Employee Resilience Programs inbox and incoming referrals
- Assist with triaging requests and navigating services to help employees find the most appropriate programming and/or providers for their specific needs both at BMC and elsewhere
- Assist employees in finding internal & external resources that address social support needs
- Review daily incident report queue and provide outreach to affected employees
- Arrange maintain and optimize the Employee Resilience Clinicians scheduling
- Manage referrals for long-term counseling and substance use disorder treatment programs
- Support with program evaluation data analysis quality improvement projects and communication materials and processes
- Coordinate and manage ERP Program administration communications operations and evaluation
- Represent the Program and BMCs mission on internal and external committees as appropriate
- (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION: Bachelors Degree and/or 4 years of related coordination or administration experience required.
CERTIFICATES LICENSES REGISTRATIONS REQUIRED: N/A
EXPERIENCE: 2-3 years of experience working in healthcare settings highly preferred.
KNOWLEDGE AND SKILLS:
- Displays empathy respect and good judgement
- Motivated self-starter
- Program development and evaluation skills
- Excellent interpersonal communication skills in interactions with employees physicians and health care team colleagues as well as external partners
- Ability to work with people of all social economic and cultural backgrounds; be flexible open-minded and adaptable to change.
- Strong written and oral communication skills would be to speak in front of groups on some occasions
- Proficiency in Microsoft Suite Applications (Outlook Word Excel and PowerPoint applications required)
- Experience with Project Management Software preferred
- Ability to work and solve problems independently and as part of a team
- Adaptable and open to learn new processes and workflows
- Strong organizational and time management skills as evidenced by a capacity to prioritize multiple tasks and role components
- Comfort with being exposed to sensitive information and maintain strict confidentiality and discretion
Equal Opportunity Employer/Disabled/Veterans
According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Required Experience:
IC
Key Skills
- Project / Program Management
- Program Management
- Developmental Disabilities Experience
- Organizational skills
- Data Collection
- Meeting Facilitation
- Utilization Review
- Administrative Experience
- Program Development
- Public Speaking
- Supervising Experience
- Social Work
About Company
Boston Medical Center (BMC) is a private, not-for-profit, 514-bed, academic medical center located in Boston’s historic South End. The hospital is the primary teaching affiliate for Boston University School of Medicine. BMC emphasizes community-based care, with its mission to provide ... View more
