Salesforce Administrator (Fixed-term contract)

U.S. Bank

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profile Job Location:

Warsaw - Poland

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.

Job Description

Role Overview

The application Systems Administrator is responsible for the administration and continuous improvement of the European Salesforce Sales Cloud platform. This includes system configuration maintenance enhancements and upgrades as well as managing the full lifecycle of projectsfrom requirements gathering through to deployment and user support.

Main Responsibilities

  • Analyze business processes and design scalable solutions in Salesforce.
  • Gather and document requirements from business stakeholders.
  • Maintain documentation and enforce platform standards.
  • Create and update user stories in Jira.
  • Automate business processes to improve efficiency.
  • Administer page layouts security settings and field definitions.
  • Build dashboards and reports to support business insights.
  • Support lead referral and bank partner referral processes end-to-end.
  • Format and upload data as needed.
  • Manage multiple projects and business-as-usual (BAU) activities.
  • Drive user adoption by enhancing user experience and delivering efficiencies.
  • Handle user queries in ServiceNow and advise on best practices.
  • Set up campaigns and collaborate with the marketing team on lead generation.

Main Requirements

  • Salesforce Administrator (ADM 201) certification is required; additional certifications are a plus.
  • Experience with the platform (Apex Visualforce) and Lightning is desirable.
  • Strong business acumen and commercial orientation.
  • Quick self-learner with a passion for cloud technologies and business applications.
  • General knowledge of database management and CRM systems.
  • Familiarity with Apex Visualforce Java CSS HTML5 JavaScript or other programming languages is advantageous.
  • Advanced Excel skills are a plus.
  • Excellent English communication skills are essential.

The role offers a hybrid/flexible schedule which means theres an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.

Benefits:

We offer an exciting fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.


Required Experience:

Unclear Seniority

At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We belie...
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Key Skills

  • IVR
  • SOAP
  • Avaya
  • Solaris
  • Cost Accounting Standards
  • Database Design
  • Hibernate
  • ITIL
  • Weblogic
  • Express.js
  • Contracts
  • ASP

About Company

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Experience personalized banking services for your unique needs with U.S. Bank - Checking, credit cards, home loans & convenient online banking. Member FDIC.

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