We are seeking a talented individual to join our Business and Client Services (BCS) team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective teams arrangement.
Internal Controls Manager
Business and Client Services (BCS)
At Marsh McLennan BCS our newly established Internal Controls and Centralized Quality Assurance teams work hand-in-hand to drive operational excellence and elevate service quality. The Internal Controls team focuses on developing global capabilities that streamline processes and boost efficiency enabling us to better serve our clients and carriers. Meanwhile the Centralized Quality Assurance team ensures rigorous quality reviews across all Asia onshore BCS Operations proactively reducing errors and omissions to uphold the highest standards of accuracy and reliability. Together these teams play a critical role in strengthening our operational foundation and delivering exceptional client outcomes.
We will count on you to:
Ensure a comprehensive understanding of controls is in place and implement these controls in new initiatives
Deliver a robust framework for monitoring controls and implementing corrective actions.
Support Asia and country teams in responding to regulatory changes and internal/external reviews.
Closely collaborate with BCS Ops Business LCPA and audit teams in key areas such as risk management compliance and risk management processes continuous improvement in the first line of defense controls and monitoring/reporting of control issues and remediation actions
What you need to have:
At least a Bachelors degree in any field
Minimum 5 years of relevant work experience in controls role ideally in financial industry
Good work ethics with high level of integrity detailed oriented compliant and process driven
Self-starter resourceful with the ability to bring solutions and ideas to the company.
Excellent written and oral communications skills able to clearly articulate issues problems and resolutions.
Good project management and highly organized excellent planning analysis and problem solving skills.
What makes you stand out:
Understanding of Insurance Broking Cycle is an advantage
Ability to build strong relationships and build rapport with stakeholders including but not limited to: BCS Ops Business Legal and Compliance Internal Audit
Good influence / persuasiveness skill to achieve outcomes.
Willing to learn and take on new challenges
Why join our team:
We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Required Experience:
Manager
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