Operations Manager IT German speaking (REF4744C)
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Job Location:
Any - Hungary
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Contributing to the functional management of multiple production units and serving as an interface to Service Delivery Management (SDM) for the contracted scope of services
- Providing technical and operational support for concepts including cost estimation in coordination with SDM
- Supporting SDM with commissioning and cost optimization
- Optimizing service components and achieving target cost levels
- Participating in and aligning operational planning and forecasting with SDM
- Operational involvement in incident problem change and escalation management within the contracted scope of services for the customer
- Recommending portfolio consolidation and standardization and defining KPIs
- Participating in smaller customer projects from initiation and planning through implementation controlling and completion
- Providing technical support to Service Delivery Management for existing customers
- Further developing optimizing and applying methods and procedures within OS service management
Qualifications :
- Very good German language skills and good English language skills
- Masters or diploma degree with relevant professional experience or equivalent knowledge and skills
- Technical knowledge in the area of Microsoft services Azure and M365
- Good understanding of the OS service portfolio
- Strong commitment to building and maintaining positive customer relationships
- Excellent customer-focused and entrepreneurial mindset including interactions at management level
- Strong analytical and conceptual thinking skills
- High level of flexibility resilience and commitment
- Basic knowledge of business administration (e.g. development of business cases cost calculations for offerings/products)
- Strong communication skills
Additional Information :
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Environment
- Fund Management
- Cabling
- J2EE
- Document Control Management
About Company
The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH w ... View more
