Front Office Manager
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Job Location:
King of Prussia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk bell desk housekeeping and call center ensuring appropriate service to hotel guests.
Job Duties
Manage hotel and related departments to ensure maximum occupancy efficiency and revenue.
Hire supervise train evaluate work performance and administer discipline for team members.
Maintain knowledge of industry practices hotel markets and statistical data.
Possess knowledge of room rates types and availability.
Maintain and ensure proper par levels of supplies and equipment.
Coordinate special events and promotions with other departments.
Resolve customer complaints or disputes.
Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board.
Responsible for property public area cleanliness and sanitation.
Authorized to extend complimentary services in accordance with the approved comp matrix.
Develop operating budgets and meet established goals.
Review and approve all OTA invoices.
Other duties as assigned by management.
May assist in assigning and inspecting cleanliness on the casino floor.
Qualifications :
Thorough understanding of hotel computer system.
Minimum 3 years supervisory experience and 5 years hotel experience
Ability to operate LMS ATI Rainmaker and Microsoft Office applications.
Knowledge of hotel key system
Must be able to work in smoke filled environments.
Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more
