Beauty Therapist (FTC), The Savoy Hotel

Job Title: Beauty Therapist (maternity cover)

Department: Beauty & Fitness

Inspired & Supported by:  Beauty & Fitness Operations Leader

Contract type: Fixed term contract until January 2027

Salary: 31083 per annum (including service charge) commission on therapies and upselling

Your purpose will be:

To provide a welcoming and memorable treatment experience for guests. To contribute towards creating an immaculate facility and guest experience in all areas of Beauty & Fitness.

You will be accountable for:

• Ensuring the comfort and safety of all guests
• Meeting all Forbes and LQA standards while providing a personalised and memorable experience
• Ensuring the facilities and treatment rooms are maintained and replenished to a high standard at all times
• Meeting sales targets for the upselling of treatments and products

Your key responsibilities & contribution will be:

• Welcome guests provide a warm orientation and anticipate guest needs during visit
• Schedule treatment bookings and ensure smooth operation of the reception
• Perform massages facials manicures and pedicures in a safe professional and hygienic manner.
• Ensure timeliness for appointments and thoroughly review appointments after completing each service
• Assist in the operations of the reception and the facilities
• Deal with any guest complaints comments or concerns with discretion and urgency
• Maintain guest confidentiality at all times
• Comply with all health and safety processes
• Assist with monthly stocktake
• Maintain accurate accounting procedures for transactions and reconciliations
• Keep up to date with the latest trends and servicing protocols with the aim to continue to improve and enhance our services.

Qualifications :

What you will need to do this role:

Essential:

• Passion for customer service and providing outstanding treatments to all guests
• Graduate from an accredited school of aesthetics (CIDESCOCIBTAC NVQ3 or equivalent)
• Minimum of 2 years of experience as an Aesthetician
• Previous experience in a luxury environment or day spa
• Trained in body treatments facials manicure and pedicure
• Outstanding communication skills both written and spoken
• Enthusiastic and positive personality
• Excellent attention to detail
• Highly organised and able to work independently
• Flexibility to work shifts and weekends

Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information :

Whats in it for you

• Competitive salary pension and life assurance
• 3133 days of holiday (including public holidays)
• Cashback for wellbeing/healthcare expenses & Perkbox
• Exclusive discounts:
  • Savoy Fairmont Raffles and Accor hotels (friends & family rates included)
  • 50% off at American & Beaufort Bars Afternoon Tea spa florist and select Gordon Ramsay restaurants
  • 20% off at other Gordon Ramsay restaurants and Restaurant 1890
• Free stay at The Savoy after probation
• Colleague restaurant interfaith prayer room and wellness room
• Laundry services for all colleagues
• Gym access
• Employee assistance program

• Optician reimbursements and local discounts for F&B and retail

Remote Work :

No

Employment Type :

Contract