Client Services Coordinator, PT
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
- Works collaboratively with community PSW and Nurses and assists with the scheduling and coordination of PSW and Nurse services
- Liaises with clients staff and community partners
- Acts as a problem solver for clients and responds to inquiries from LHIN and employees
- Reports client and staff concerns to Home Support Supervisor
- Liaises with OH representatives regarding client care. Collects and entrees all pertinent client data into the computer system
- Provides list schedules and performs other administrative duties to support the personal support worker and Nurse program
Qualifications :
- Minimum of 2 years working in an office setting (healthcare setting preferred)
- High school diploma or equivalent
- Medical Office Admin Certificate/Diploma an asset
- Medical terminology knowledge an asset but not required
- Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
- Ability to multitask and prioritize
- Excellent English written and verbal communication skills (Additional language skills considered an asset)
- Proficient in Word Outlook and ability to learn proprietary software
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Spectrum Health Care is hiring Social Workers to support clients in Toronto. This role will provide an opportunity that includes both in-home with patients and with Spectrum leadership, further enhancing our ability to provide rehabilitative services in the community. The incumbent wi ... View more
