Head of India Branch Operations Executive Director
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Join a dynamic team at the forefront of digital innovation in banking operations. As Head of India Branch Operations youll shape the future of client service and operational excellence leveraging cutting-edge technology and global best practices. This role offers significant career growth exposure to senior leadership and the opportunity to make a lasting impact. Be part of a collaborative diverse environment where your skills and ideas drive success. Enjoy the benefits of working with industry leaders committed to your development.
As Head of India Branch Operations in Digital & Platform Services (D&PS) you will lead a high-performing team supporting Commercial & Investment Banking in Mumbai. Youll define and execute strategic priorities foster a culture of collaboration and inclusion and ensure operational excellence. Your leadership will drive process efficiency regulatory compliance and business growth. This role is pivotal in shaping client experiences and supporting the firms digital agenda.
You will partner with cross-functional teams including Technology Sales Product Client Services Finance and Compliance to deliver innovative solutions. As a key member of local and regional committees youll ensure robust governance and represent the firm during regulatory engagements. Your expertise will help drive transformation talent development and operational sustainability.
Job Responsibilities
- Lead D&PS Operations across location product regional and global groups
- Define drive and communicate the strategic direction of Operations
- Empower teams to foster open communication collaboration diversity and inclusion
- Plan and implement strategies for process efficiency and cost reduction
- Ensure compliance with corporate policies and regulatory requirements
- Achieve financial targets through effective cost capacity and budget planning
- Develop strong partnerships with cross-functional teams at a strategic level
- Present and negotiate project demands to create operational efficiencies
- Stay abreast of new technologies and lead change management initiatives
- Guide hire train and retain talent to achieve organizational goals
- Review and approve Business Continuity Plans and oversee periodic tests
Required Qualifications Capabilities and Skills
- Bachelors degree
- Minimum 15 years experience in Operations or Risk Management
- Strong managerial and leadership skills with strategic thinking and agility
- Excellent influencing and negotiation skills with senior stakeholders and regulators
- Deep technical and regulatory expertise in transaction banking and market operations
- Strong control and analytical mindset
- Decisive problem-solving and solution-oriented approach
- Effective delegation planning and time management skills
- Adaptability to evolving work structures and best practices
- Commitment to high standards of client service
- Proven ability to lead groom and retain large teams
Preferred Qualifications Capabilities and Skills
- Experience representing organizations in regulatory forums and inspections
- Prior membership in local or regional governance committees
- Demonstrated success in driving digital transformation initiatives
- Advanced knowledge of business continuity planning and testing
- Experience in cross-functional partnership at a strategic level
- Strong understanding of local regulatory environment
- Familiarity with global banking operations and compliance standards
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
