Application Engineer
Application Engineer
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Job Description
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
This position is the entry-level selling position in a customer center which gains the necessary skills to transition to outside sales. Role includes product and technical support which requires parts interpretation quoting follow-up pricing order processing expediting and problem solving dealing directly with distributor and sales professional to generate revenue.
Primary Responsibilities
- Sales Cycle Management: Contact customers generate quotes follow up and manage orders from quote to delivery.
- Customer Engagement: Act as the main contact for customers converting inactive accounts and promoting recurring service contracts.
- ERP Maintenance: Keep product codes and pricing updated in the local ERP system.
- Mentorship: Share best practices and support less experienced peers.
- Inventory Control: Manage inventory levels and ensure accurate complete order processing.
- Cost Management: Handle outside purchases and transportation expenses efficiently.
- Compliance & Operations: Ensure environmental health and safety compliance; operate forklift as required.
- Reporting & Documentation: Maintain accurate paperwork and prepare reports presentations and research as directed.
Requirements
- Education: Bachelors degree in Mechanical Engineering or a related field.
- Experience: 35 years in inventory control and order expediting within a sales/service environment.
- Technical Knowledge: Understanding of industrial projects fluid systems and customer handling.
- Blueprint & Software Skills: Ability to read blueprints and use tools like Windchill.
- Product Expertise: Experience with industrial equipment especially pumps and valves.
- Language Skills: Fluent in English and Spanish; Portuguese is a plus.
- Software Proficiency: Skilled in Microsoft Office; SAP and Oracle experience preferred.
- Soft Skills: Strong communication technical aptitude urgency conflict resolution and cross-functional collaboration.
Ingersoll Rand Inc. (NYSE:IR) driven by an entrepreneurial spirit and ownership mindset is dedicated to helping make life better for our employees customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40 respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise productivity and efficiency. For more information visit .
Employment Type
Full-Time
