HR Shared Services Coordinator
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Job Location:
West Des Moines, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
HR Shared Services Coordinator
Full Time Benefits - Days
This is a fully remote position; however we are ideally seeking candidates located in the Des Moines area.
UnityPoint Health is seeking a detail-oriented and service-driven HR Shared Services Coordinator to join our AskHR this role youll support a wide range of HR functions including benefits administration wellness programs ADA coordination and employee recognition. Youll serve as a key liaison between team members vendors and HR leadershipensuring timely accurate and compliant HR service delivery.
Why UnityPoint Health
At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:
- Expect paid time off parental leave 401K matching and an employee recognition program.
- Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Shared Service Coordination
- Provide support to functional areas of Total Rewards including but not limited to benefits administration compensation administration leave of absence administration HRIS communication wellness and special projects to ensure compliance with policies and procedures as well as state and federal regulations.
- Serves as Subject Matter Expert (SME) regarding life retirement health wellness education assistance employee recognition leaves of absence American Disability Act (ADA) COBRA and other duties as assigned
- Serves as liaison with vendors/agencies regarding programs data and issues to resolve assigned issues. Escalate as appropriate to leadership.
- Create advise and maintain proper documentation for information/communications pertaining to team member benefits (dependent verification of life events physician result forms public service loan forgiveness wellness credits ADA faxes/cases/calls as assigned).
- Alert and advise leadership and HR teams of patterns issues and make recommendations on research and resolve issues in vendor reports to validate payroll accuracy.
Customer Service
- Collaborate advise and resolve with team members leaders HR Business Partners (HRBPs) Employee Relations Partners (ERPs) broker Legal and vendors regarding regulations and policies including ADA case management and benefits administration.
- Independently handles first level escalations and if unable to assist will send to Sr. Shared Services Operations.
- Educate team members/leaders/HRBPs/ERPs on benefits/LOA regulations policies and procedures. Also provide navigation guidance for Lawson and vendor with team members in a clear efficient and helpful manner maintaining professionalism while explaining next steps or resolution to issue.
Compliance
- Validate analyze and ensure data and system integrity is accurate for team members.
- Audit analyze validate and resolve issues found in reports for HSA contribution funding vendor reconciliation vendor EOI wellness age 26 vendor disability/intermittent/payroll change/status changes physician on leave and various affiliate standalone benefits. Educate represent and advocate for team members/leaders/HRBPs/ERPs while collaborating with HRIS and vendors related to compliance to various shared services programs.
Qualifications
Education:
- Associates Degree (or applicable work experience) .
- Bachelors Degree (or applicable work experience) preferred.
Experience:
- 2 years in the analysis design and/or administration of benefits including but not limited to health wellness retirement education assistance employee recognition disability and ADA required.
- 3 years in the analysis design and/or administration of benefits including but not limited to health wellness retirement education assistance employee recognition disability and ADA preferred.
Required Experience:
IC
Key Skills
- Employee Relations
- ATS
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Administrative Experience
- Human Resources
- Recruiting
- Workday
About Company
As an integrated health system, we provide care throughout Iowa, western Illinois and southern Wisconsin in not-for-profit hospitals, clinics and home health settings.
