Maintenance Manager

Summary

Keep facilities safe efficient and running at their best. As a Facilities Manager youll oversee building systems lead maintenance staff and ensure preventive programs keep operations smooth and cost-effective. Youll manage vendors monitor daily operations and respond quickly to service needs and emergencies. With expertise in HVAC electrical plumbing and safety compliance youll balance hands-on problem solving with leadership responsibilitiesdriving improvements managing budgets and creating a safe reliable environment for all who use the space.

Why Jewelers Mutual:

Since 1913 weve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise were financially strong forward-thinking and driven by curiosity. Guided by our core values of Agility Accountability and Relevancy we lead through innovation.

As a technology focused organization we embrace cutting-edge tools and data-driven insights to continuously improve our products services and customer experience. Our mission is to be the industrys most trusted advisor by investing in our people adopting new technologies and striving for excellence.

Were dedicated to fostering growth through collaboration powered by bold thinking teamwork and the passion of our people.

Here youll:

• Move fast and embrace change
• Always look for better ways
• Grow thrive and help shape whats next

Join us and be part of a culture where you can make an impact while building your future.

What Youll Do:

• Direct and coordinate maintenance and repair of building systems including HVAC electrical plumbing elevators fire/life safety lawn/landscaping and general facilities.
• Supervise schedule and develop maintenance staff to ensure timely response to service requests and preventive maintenance tasks.
• Develop and implement preventive maintenance programs to minimize downtime extend equipment life and reduce operational costs.
• Keep buildings layouts and drawings of building equipment current.
• Monitor building operations daily to ensure cleanliness functionality including oversight of subcontracted cleaning services.
• Respond to service requests emergencies and after-hours issues in a timely professional manner.
• Input and maintain contracts and relationships with outside vendors and contractors (e.g. janitorial landscaping elevator HVAC).
• Create weekly task list for Facility Associates
• Collaborate with multiple internal teams regarding projects and facility-related contracts.
• Operate and trouble shoot access control software for all sites.
• Ensure compliance with MSDS OSHA fire/life safety ADA elevators and local building codes.
• Assist with capital projects renovations and building improvements as needed.
• Prepare and manage the maintenance budget including labor equipment and supplies.
• Responsible for leading Emergency Response Team.
• Conduct routine inspections of the property to identify safety hazards maintenance needs and improvement opportunities.
• Active member of the Business Continuity Planning team and keeping procedures updated.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Leadership Responsibilities

Carry out leadership responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What Youll Bring:

• Associates degree in Electro/Mechanical technical degree trade certification or bachelors degree related to Engineering preferred.
• 5 years of commercial facilities maintenance experience (office retail or similar).
• 2 years in a supervisory or management role.
• Working knowledge of building systems (HVAC electrical plumbing fire safety elevators).
• Ability to read and interpret blueprints schematics and technical manuals.
• Proficiency with CMMS or work order systems.
• Strong communication and customer service orientation.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong computer skills including but not limited to Autocad Excel Word and Sharepoint
• Knowledge of single and three phase electrical boiler/HVAC systems plumbing and general building knowledge.
• Trustworthy with strong ethics.
• Strong leadership skills.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Occasionally required to stand; walk; use hands to finger handle or touch objects or controls; and talk or hear.
• Able to lift 50 lbs
• Requires ability to walk the property regularly climb ladders and perform hands-on troubleshooting.
• Strong communication and customer service orientation.
• Ability to manage multiple priorities in a fast-paced environment.
• Vendor/contractor negotiation and oversight experience.
• Able to operate power equipment including but not limited to lawn/snow removal/tree cutting equipment.

What We Offer You:

• Competitive Compensation & Benefits:Includes performance bonuses generous paid time off and a top-tier retirement program with 401(k) matching and additional company contributions.
• Collaborative Culture: Work alongside talented passionate peers who value ownership and continuous learning.
• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
• Great Place to Work Certified: Join a team recognized for an environment of innovation and growth.

Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process please let us know by contacting

Required Experience:

Manager