Systems Administrator

Aurora, CO - USA

Yearly Salary: USD 75000 - 92000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job description

Status: Full-Time
Regular/Temporary: Regular
Hours: 40
Shift: M-F 8:00am 5:00pm MST (slight variations based on client needs)
Location: Hybrid- In-Office and Remote
Training: 3 weeks (paid)
Starting Pay Range: $75000 - $92000 based on prior experience

About the Company

Revenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity passion and respect. Holding these values are the foundation of how we approach our clients success. If our values align with you join our team and play a unique and important role in our mission to change healthcare for the better.

What makes REL different

Family owned business where you become part of the family- not just a number

Over 20 years of consistent and healthy growth with world class clients

Your voice is heard and appreciated

You are a part of the success with your ideas and your efforts

You are appreciated and valued

Award winning workplace: 2019-2025 Best Places to Work in Collections

Competitive pay and incentive program

We promote from within! Grow your career with Revenue Enterprises

Work from home opportunity with modified in-office work options available for those who like the office setting

The Systems Administrator is responsible for maintaining and overseeing the technological operation of the REL IT systems. This role will be expected to monitor manage update the IT resources and coordinate with other IT teams or vendors accordingly. This role is a key position within the IT service department and will be called upon to resolve high-level technical issues compliance tasks ServiceDesk tickets and audits as needed for SOC2 Type 2 compliance. The Systems Administrator will be required to operate independently and maintain critical communication with the IT Team and Staff as needed. This role will be expected to monitor manage and engage IT resources or vendors accordingly

Essential Job Functions:

Provide technical oversite and management of vendor relationships in the following areas:
Network level: WAN and LAN connectivity routers firewalls and security.
Maintain auditing of Internal systems vendors cloud and network infrastructures.
Microsoft Office 365 suite and accompanying Admin Portals
Virtualization technologies: VMware Citrix and Microsoft
Immediately manage and remediate issues generated by monitoring and management system alerts and notifications
Work escalated support issues related to RELs core business operations WAN and LAN connectivity routers firewalls security and remote access solutions.
Perform network assessments security audits and new technology/implementations within compliance guidelines.
Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts respond to alerts monitor dashboard for scheduled audit periods.
Interacts with and monitors the activities of 3rd party IT vendors notifying IT leadership of anything that does not adhere to our established controls and security procedures.
Maintain support document for computer systems and network infrastructure.
Communication with the IT Staff and Revenue Management as required

Job requirements

High School diploma or GED
Qualified candidates must have a minimum of 7 years direct support experience working in a like role or 3 years of strong experience working in Managed Services.
Candidate must be willing to pursue certifications and trainings to maintain compliance and relevant industry experience.
Candidate must be occasionally available outside standard business hours to maintain operations of REL and facilitate emergency responses as needed.
Candidate must be able to travel to select office sites client sites and respond to issues at RELs office or Datacenter.
Revenue Enterprises works in a compliance driven industry. A qualified candidate must be able to pass a background check work history and a Drug Screen

Required Advanced Technical Proficiencies:

Hyper-V vSphere Citrix SQL AIX and Terminal Services
Office 365 and all relevant Licensing plans
SharePoint and OneDrive Implementation/Management
Microsoft 365 Compliance Portals and management
API and ODBC Connection Support
VOIP Phone systems integration and Polycom programming
Advanced Reporting and data construction
Windows Server
WAN Technology (SDWAN VPLS VPN Site to Site tunnels)
Enterprise Firewalls and accompanying security Appliances/Software
VLAN Management and configurations
Aruba Switches and HP switching devices.
Cloud based End Point Protection platforms (Bitdefender Webroot Symantec)
RMM and Monitoring solutions (Nagios XI PRTG NESSUS)
OSX and IOS troubleshooting (iPhone IPads MacBooks)
VPN connectivity troubleshooting and configuration.
Security software such as Anti-virus Anti-SPAM Anti-Spyware and other security related technologies
HIPAA PCI SOC2 ITIL NIST GDPR

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Job descriptionStatus: Full-TimeRegular/Temporary: RegularHours: 40Shift: M-F 8:00am 5:00pm MST (slight variations based on client needs)Location: Hybrid- In-Office and RemoteTraining: 3 weeks (paid)Starting Pay Range: $75000 - $92000 based on prior experienceAbout the CompanyRevenue Enterprises is...