Steuben County REMC Broadband Technical Support Role
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Job Location:
Angola, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Steuben County REMC is seeking a friendly motivated and highly organized individual to fill a full-time Broadband technical support role. Duties include taking technical support calls from members and troubleshooting to identify an appropriate resolution for services associated with Wi-Fi managed routers running / creating daily reports backing up Member Service Representatives equipment provisioning performing checks on returned routers material inventory and distribution tasks Service Order / contract input supporting outside technicians as needed. Additional duties as required.
Qualifications :
Technical support knowledge and advanced computer skills are a must. General Wi-Fi router setup and IP knowledge general understanding of DHCP / NATing 1-2 years experience with direct customer contact and high school diploma required. Fiber optic systems (GPON/XGS) equipment knowledge / installation experience Associates degree or coursework in Business or Information Technology related field is preferred.
Additional Information :
Were accepting applications until October 20 2025. Interested candidates should submit your resume and cover letter to:
negotiable depending on qualifications and experience.
All your information will be kept confidential according to EEO guidelines.
Benefits
- Defined Pension Plan
- Matching 401(k) Retirement Plan
- Health Dental and Vision Insurance
- Paid holidays
- Vacation and Sick Time
- Plus Additional Benefits
Provide References with Resume.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
About Us Headquartered in Indianapolis, Indiana, Wabash Valley Power is a not-for-profit electric cooperative and wholesale provider of reliable, affordable electricity to our 23 electric distribution member cooperatives. These cooperatives in turn serve more than 300,000 homes, busin ... View more
