QA & Release Manager
QA & Release Manager
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Job Description
We are seeking a QA & Release Manager Specialist to play a key role in supporting product operations ensuring release quality and maintaining smooth processes across our platform. This is a hands-on role combining quality assurance issue management release coordination documentation and stakeholder management.
You will be working closely with product managers developers and client-facing teams to ensure that issues are tracked releases are well-documented and the platform continues to meet high standards of stability and usability.
Key Responsibilities
Product Operations
- Manage and track issues across multiple projects:
- Create and scope issues with clear specifications and acceptance criteria
- Groom backlog
- Assess triage and manage bugs
- Provide regular issue tracking and progress reporting
- Consolidate and manage feedback from multiple channels
- Monitor and report on Service Level Objectives (SLOs) to ensure operational quality
Release Coordination
- Support release management by coordinating inputs across teams:
- Prepare and distribute release notes (Internal & External)
Documentation
- Maintain an up-to-date platform breakdown by feature
- Conduct regular systematic reviews of system documentation for accuracy and completeness
Quality Assurance
- Execute testing across multiple environments:
- Unit regression and integration testing
- Functional testing
- Smoke testing for deployment validation
Administrative Support
- Manage billing and invoicing processes for partners
Qualifications :
- 5 years in a QA product operations or release management role within a technology or SaaS environment
- Strong experience with issue management tools such as Jira Asana Azure DevOps etc.
- Practical experience with QA processes and testing frameworks (unit regression integration functional smoke testing)
- Familiarity with release note preparation and documentation tools (e.g. Confluence Notion etc.)
- Good organisational and reporting skills with an ability to track operational metrics (e.g. SLOs issue resolution trends)
Preferred / Bonus Experience
- Exposure to financial services technology.
- Experience coordinating with external software vendors/consultants.
- Understanding of Git workflows and software release pipelines.
- Prior involvement in billing or operations administration.
Candidate Profile
- Detail-oriented and structured thinker with excellent organisational skills
- Strong communicator adept at collaborating across technical and non-technical teams both internally and externally
- Hands-on and curious proactively identifying and addressing issues before they arise
- Motivated by delivering consistent reliable and well-documented releases
Additional Information :
Evooq is a global provider of technology-driven solutions for wealth and asset managers. We aim to radically simplify the investment process and make investments more accessible and more understandable for professional investors and their clients.
Our clients include some of the worlds largest banks as well as wealth management companies and pension funds across Europe and Asia.
We are headquartered in Lausanne and have offices in Zurich Geneva Fribourg and Singapore.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
