Personal Banker Glendale

We are seeking a friendly and customer-focused Personal Banker to join our team in Glendale this role you will be responsible for providing exceptional service to our valued clients building strong relationships and promoting our banking products and services.

• Greet and assist customers in a professional and courteous manner addressing their inquiries and concerns promptly and effectively
• Analyze customers financial needs and recommend suitable banking products and services to meet their requirements
• Process various banking transactions including account openings deposits withdrawals and loan applications
• Cross-sell and promote the banks products and services to existing customers
• Maintain accurate and up-to-date customer records and documentation
• Ensure compliance with banking regulations policies and procedures
• Participate in training and development programs to enhance product knowledge and customer service skills

Qualifications :

• Excellent communication and interpersonal skills with the ability to build rapport with customers
• Strong customer service orientation and a commitment to delivering exceptional experiences
• Knowledge of banking products services and financial regulations
• Problem-solving and decision-making skills to address customer inquiries and concerns
• Proficiency in computer applications and banking software
• Bachelors degree in Business Finance or a related field (preferred)
• Previous experience in banking or customer service roles (preferred)
• Familiarity with financial regulations and compliance standards (preferred)
• Sales and marketing skills (preferred)
• Knowledge of the local community and customer base in Glendale Australia

Additional Information :

See yourself in our team

You will be joining the CX team who are a group of dedicated professionals who work tirelessly to provide exceptional support to our customers. Whether you are working face-to-face online or over the phone you will be committed to ensuring that our customers receive the best possible experience with our company.

Why you will love working here

If youre passionate about innovation and driven by customer-centricity then a career with Beyond Bank is for you. We are proud to be an equal opportunity employer and employ people from a wide range of backgrounds including Aboriginal and Torres Strait Islander peoples people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

And theres even more benefits:

• A flexible and diverse working environment
• Career development opportunities training and coaching
• Annual paid work-life balance days to boost your annual leave
• Community volunteer days to support many community charities across Australia
• Access to employee discounts health and wellbeing initiatives employee and family assistance plus more
• The chance to be part of an organisation that works for and with customers and their communities to make a difference and change lives.

By joining Beyond Bank you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference we would love to hear from you.
 

Apply Now!
To find out more about Beyond Bank visit  or for more information contact

Please be aware the next step in the process may include a phone screen video interview virtual or face-to-face interview psychometric testing and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.

Applications close 30/10/2025

As a certified B Corp we are using our business as a force for good.

By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA ASIC Bankruptcy National Criminal History Check VEVO Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.

Remote Work :

No

Employment Type :

Full-time