Internal Communications Specialist

The Internal Communications Specialist delivers company-wide team member communications for both corporate and frontline audiences. Reporting to the Manager Internal Communications this role supports Dominos purpose: To Feed the Power of Possible One Pizza at a Time by fueling trust connecting people and delivering possibility through thoughtful engaging and strategic messaging.

This role is ideal for a collaborative communicator with acute attention to detail a passion for writing across mediums and the flexibility to adapt to shifting priorities. The Specialist will help drive team member engagement and increase awareness of Dominos values strategy and purpose. If youre a strategic storyteller who thrives on building connections and reaching people where they are this is your opportunity to make a meaningful impact.

Main responsibilities: 

(60%) Corporate Communications

• Develop and execute high-quality communications across internal channels including intranet digital signage SMS text email platforms and collaboration tools.
• Write review and distribute bi-weekly e-newsletter for corporate and above-store team members
• Respond to communication requests from business stakeholders aligning with established processes and objectives.
• Manage multiple communication projects and timelines simultaneously with minimal oversight.
• Ensure content is visually engaging and aligned with Dominos brand standards.
• Track performance metrics (open rates engagement feedback) and apply insights to improve communication impact.
• Support Communications team projects and events including Town Halls and other enterprise-wide initiatives.

(40%) Field Communications 

• Collaborate with HR and Operations partners to develop accessible actionable communication for team members in distribution centers and stores
• Source and share compelling frontline stories that celebrate team wins reinforce culture and strategy and drive engagement.
• Develop and distribute frequent communications on digital signage PieNet text/SMS and other channels tailoring messages to segmented audiences to ensure relevance and clarity.
• Regularly update intranet content and homepage to promote timely and engaging content.
• Segment messages based on audience needs to ensure relevance and clarity.

Qualifications :

• Bachelors degree in Communications Marketing Public Relations Journalism or related field.
• 25 years of experience in internal communications or a related role preferably within retail QSR logistics or multi-unit environments
• Proficiency in Microsoft Office and experience with Intranet and CMS platforms; familiarity with SMS platforms and design tools (e.g. Canva Carousel) is a plus

Additional Information :

Benefits:

• Paid Holidays and Vacation 
• Medical Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness nutrition and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions 
• 15% off the purchase price of stock 
• Company bonus 

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time