Senior On-Site Service Specialist

Fort Worth, TX - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Senior On-Site Service Specialist
Location: Fort Worth TX 76155
Schedule: Monday - Friday 8:00 AM - 5:00 PM
Pay Rate: $18.00 - $20.00 per hour

Job Summary:

The Senior On-Site Service Specialist provides comprehensive onsite document services including high-volume printing copying imaging and mail operations. This role supports daily service-level agreements (SLAs) by working collaboratively within a team to meet production deadlines. Ideal candidates will have experience with print and mail operations strong customer service skills and the ability to stand for extended periods while operating printing and mailing equipment.

Key Responsibilities:

Operate high-volume copy print imaging and mail management equipment
Perform binding finishing quality control and final document checks
Operate document imaging systems and related software
Use MS Office and email systems to open send retrieve save and transfer files
Access document management systems following established protocols
Monitor convenience copiers perform daily inspections clear paper jams and report issues
Maintain service logs meter readings inventory records and billing logs
Sort distribute ship and receive mail packages and office supplies
Apply postage and calculate job charges as required
Respond to customer service requests and answer job status inquiries
Deliver completed jobs to designated locations within or near the site
Maintain neat stocked and organized copier and mail areas
Perform filing archiving and document purging tasks
Assist with meeting room and conference room setups
Perform light maintenance building support tasks and occasional cleaning duties
Use bindery and finishing equipment such as cutters staplers shrink-wrap machines joggers drills and scales
Perform other duties as assigned including occasional overtime or off-hour support if required

Required Qualifications:

High school diploma or GED
1-2 years of related experience (print copy mail or document services preferred)
Strong customer service and communication skills
Basic to intermediate PC skills
Ability to operate office and production equipment
Strong organizational and time-management skills
Basic math and filing skills

Required Skills:

printMailcopydocument services

Job Title: Senior On-Site Service SpecialistLocation: Fort Worth TX 76155Schedule: Monday - Friday 8:00 AM - 5:00 PMPay Rate: $18.00 - $20.00 per hour Job Summary: The Senior On-Site Service Specialist provides comprehensive onsite document services including high-volume printing copying imaging an...