The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Service Supervisor.
Key Responsibilities include:
- Communicates efficiently with clients: providing quotations processing orders and responding to messages.
- Handles some sensitive issues such as when a client needs a polite reminder to pay an overdue invoice
- Helps our clients to use our online platform and encourage them to try out its many useful functions
Qualifications :
In order to succeed in this role you have:
- A university degree graduate of Business or any related course
- Preferably someone who has experience and someone who can handle difficult clients
- Open to fresh graduates who are highly trainable
- Good command of English
Additional Information :
PERKS YOU CAN GET BY JOINING QIMA PHILIPPINES
- HMO (Medical insurance) 100% for Employee and 100% for first dependent;
- 15 days paid leave;
- Team-building activities
- Free coffee
- Game room
- Performance-based salary adjustments
- Employee recognition awards
- Social Awareness and Community
- Involvement Activities
So READY TO BECOME A QIMATE JOIN US!
Craft the future Start your journey at QIMA to REVEAL your potential!
Because our differences make the difference at QIMA we are proud to promote inclusive diversity and equal opportunities! Our policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
QIMA recognizes and recruits all its talents.
Remote Work :
No
Employment Type :
Full-time
The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations processing orders and responding to mes...
The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Service Supervisor.
Key Responsibilities include:
- Communicates efficiently with clients: providing quotations processing orders and responding to messages.
- Handles some sensitive issues such as when a client needs a polite reminder to pay an overdue invoice
- Helps our clients to use our online platform and encourage them to try out its many useful functions
Qualifications :
In order to succeed in this role you have:
- A university degree graduate of Business or any related course
- Preferably someone who has experience and someone who can handle difficult clients
- Open to fresh graduates who are highly trainable
- Good command of English
Additional Information :
PERKS YOU CAN GET BY JOINING QIMA PHILIPPINES
- HMO (Medical insurance) 100% for Employee and 100% for first dependent;
- 15 days paid leave;
- Team-building activities
- Free coffee
- Game room
- Performance-based salary adjustments
- Employee recognition awards
- Social Awareness and Community
- Involvement Activities
So READY TO BECOME A QIMATE JOIN US!
Craft the future Start your journey at QIMA to REVEAL your potential!
Because our differences make the difference at QIMA we are proud to promote inclusive diversity and equal opportunities! Our policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
QIMA recognizes and recruits all its talents.
Remote Work :
No
Employment Type :
Full-time
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