Associate Site Reliability Engineer
Associate Site Reliability Engineer
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1 Vacancy
Job Description
Are you ready to begin your career in Site Reliability Engineering and make a meaningful impact from day one Join the Services Engineering team within Operations & Infrastructure (O&I) where youll support the fulfilment of service requests across Visas infrastructure and SCE platformswhile also contributing to innovative AI-led initiatives.
This team plays a vital role in delivering services from SCEs standard catalogue which includes infrastructure and platform-related requests. Youll work alongside experienced engineers and cross-functional teams to streamline workflows reduce manual tasks (TOIL) and support migration activitiesall with a focus on continuous improvement and operational excellence.
About The Team
The Services Engineering team part of Visas O&I entities supports service delivery for Spend Clarity for Enterprises (SCE). We focus on fulfilling infrastructure and platform requests streamlining processes and driving automation. Our mission is to ensure exceptional services optimal product functionality and increased operational efficiency.
Why this role matters to Visa
Youll be part of a critical global function within our SCE platforms at a time when Visa is we modernise our platforms through significant investment in cloud infrastructure and automation the Services Engineering team plays a key role in enabling scalable efficient service delivery across the organisation.
By contributing to the fulfilment of service requests and helping develop AI-driven solutions youll be part of a global effort to reduce operational overhead streamline processes and enhance the overall service experience. Your work will directly support Visas commitment to innovation reliability and excellence in financial services.
What Youll Do
Fulfil infrastructure and SCE platform service requests from the standard service catalogue
Collaborate with cross-functional teams to improve request workflows
Identify and help reduce repetitive tasks through automation
Support migration projects and contribute to process improvements
Contribute to GenAI initiatives aimed at enhancing operational efficiency and service delivery.
What Were Looking For
A genuine interest in infrastructure platforms or service operations
Enthusiasm to learn and grow within a collaborative team environment
A basic understanding of automation tools or scripting (advantageous but not essential)
Curiosity about AI technologies and how they can improve service delivery.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications
Bachelors degree with 2 years of relevant experience or
Advanced degree (e.g. Masters MBA JD MD) with 1 year of relevant experience or
1 years of hands-on experience in a technical role involving infrastructure operations or software support.
Preferred Qualifications
Experience with transactional systems e.g. banking finance telecommunications etc
Competence in scripting using PowerShell and Python including testing and debugging
Exposure to enterprise SaaS applications and distributed systems
Familiar with infrastructure-as-code tools (e.g. Terraform Ansible)
Understanding of cloud platforms and services preferably AWS
Awareness of security and compliance frameworks (e.g. PCI-DSS)
Working knowledge of the Microsoft stack (Windows Server IIS MS SQL Server)
Demonstrated initiative in automation reliability improvements and process optimisation
Customer-oriented mindset for both internal and external clients
Strong communicator collaborator and facilitator with a hands-on approach
Adaptable to changing environments and flexible with working hours
Passion for continuous learning and professional development
Committed to growth with the ability to adapt quickly to evolving challenges and technologies.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
