Program Manager
Program Manager
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USD 75000 - 85000
1 Vacancy
Job Description
Job description
About CDI
The Constructive Dialogue Institute (CDI) is a non-profit dedicated to equipping the next generation of Americans with the skills to communicate and collaborate across lines of difference. We work with U.S. colleges and universities by providing curricular programming for students professional development for faculty and staff and strategic guidance to leadership. Our goal is to foster constructive dialogue at every level of the institution and to create the conditions for lasting organizational change. CDI was co-founded by psychologist Jonathan Haidt the bestselling author of The Righteous Mind and The Anxious Generation.
About the Role
The Program Manager will report to the Director of Program Implementation and work closely with the Growth team to support the successful implementation of CDIs tools and resources on college campuses across the country. This position will focus on project management data tracking and platform support related to our implementation of programs on college campuses. The Program Manager will need to work cross-functionally to support partner requests and challenges and to ensure data and systems are aligned from Implementation through the whole organization. This person will at times serve as a direct contact for partners at the direction of the Associate/Director of Program Implementation. Beyond CDIs higher ed programming the Program Manager will also collaborate with the larger Growth team on project management and data tracking related to implementation within other sectors (high school public service corporate).
Responsibilities
Implementation Support
Support Director and Associate Director(s) of Program Implementation on implementation processes including but not limited to program setup roster uploads contracting and renewals email follow up and relationship management. This work will include organizing and developing templates tracking anomalies and maintaining proper records.
Work closely with the Product team to support partner requests and challenges.
Build and manage project management tools for Implementation and other Growth initiatives in Hubspot Asana Google Drive and other platforms ensuring successful execution as the organization grows and scales.
Coordinate internal tasks across multiple team members and departments fostering collaboration alignment and shared understanding of processes projects and objectives.
Identify process inefficiencies and areas for optimization in partnership management and implementation procedures.
Support the Growth team on administrative and support tasks as needed.
Data Management and Analysis
Update and maintain data in Hubspot related to Implementation and Partnerships in collaboration with the other Program Manager on the Implementation team. Aid in progress tracking monitoring performance against OKRs and other metrics.
Generate regular reports on partnership performance implementation progress and key metrics communicating updates challenges and successes to internal stakeholders. This position will have a focus on tracking and reporting for bugs within our platform working with the Product team at CDI to capture status updates and work towards resolutions in laymans terms.
Occasionally support the Growth team in analyzing data patterns in Hubspot and elsewhere such as identifying success rates at various stages of the pipeline for each sector.
Cross-Functional Collaboration
Collaborate closely with Growth team members and Education Research Product and Operations teams to ensure seamless alignment of goals and effective execution of CDI programming.
Foster open communication and coordination to enhance cross-functional collaboration.
Job requirements
About You
3 years of experience in program coordination data management or related roles ideally within nonprofit organizations EdTech higher education or K-12
Exceptional project management skills; proven ability to manage multiple tasks priorities and stakeholders simultaneously; experience with project management tools like Asana to be able to develop thoughtful efficient processes
Proficiency in CRM software ideally HubSpot to be able to maintain complex data entry points and layers; bonus to be able extract insights and trends from data
Excellent communication and interpersonal skills to engage with internal teams and external partners
Detail-oriented mindset and commitment to delivering high-quality results
A knack for identifying and addressing operational inefficiencies through continuous process improvement
Bachelors degree or equivalent practical experience
Benefits
Compensation $75000-$85000
A Mission-Driven Culture we practice what we preach so our work culture is characterized by intellectual humility continuous improvement and open-mindedness
Remote-First CDI was founded as a remote-first organization and we work hard to maintain a strong team culture across vast distances
Unlimited PTO as well as 13 company holidays
Other Benefits employer-supported health vision and dental plans subsidized parental leave 3% 401k match short- and long-term disability insurance life and AD&D insurance $1000 annual professional development budget.
All done!
Your application has been successfully submitted!
Required Experience:
Manager
Employment Type
Full-Time
